COURTNEY CHANTÉ ONTONG

+** (0-66-386-**** * Pretorius Street, Strand, Western Cape 7140 adm7cp@r.postjobfree.com http://linkedin.com/in/courtney-ontong-2a5b041b7

Dynamic and motivated administrative and customer service professional who demonstrates the ability to communicate effectively with individuals from all walks of life and levels of management. Possess strong interpersonal skills and a commitment for collaborating and managing dialogues to achieve desired outcomes. Demonstrate strong work ethic with a moral compass that drives compassion and empathy together with a business lens. Fast learner,

“out-of-the-box” thinker, open-minded and a great team player. Core competencies include:

Customer Service Excellence

Quick Study for New Skills & Information

Human Resource Management

General and Financial Administration

Innovative Thinking & Problem Solving

Rapport & Relationship Building

WORK EXPERIENCE

INDEPENDENT FIELD & DEBT COLLECTION AGENT, Western Cape, South Africa 2017 – Present Fieldworker

Manage the collection activities for an organization charged with settling debts with private clients in and around the Western Cape. Visit indebted clients to initiate alternative payment arrangements and plans. Explain the purpose of the visit, guide them through the process and ensure that they have a clear understanding of the satiation, providing advice when needed. EDUCATIONAL BACKGROUND

BOLAND COLLEGE – Strand, Western Cape

Human Resource (HR) Management Course (N6 Certificate) – not yet complete 2020 – Present

HR Management Course (N4 & N5 Certificate) 2018 – 2020 STRAND HIGH SCHOOL – Strand, Western Cape

Senior Certificate 2017

Core subjects of study included: English, Afrikaans, Consumers Study, Business Studies, Mathematical Literacy, Life Orientation and Computer Applications Technology. CORE SKILLS

MS Office (Word, Excel, PowerPoint, Outlook) Detailed Problem Solver Excellent Communication Skills Dynamic Interpersonal Skills Exceptional Analytical Skills Strong Attention to Detail Resilience & Strong Work Ethic Remarkable Organization Skills Detailed Problem Solver High Level of Energy & Drive Effective Multi-tasking Skills English (Fluent) and Afrikaans

(Fluent)

INTERESTS

Outdoors Innovation Socializing Family & Friends REFERENCES AVAILABLE UPON REQUEST