Zanolutho Ntinganti
******************@*****.***
Durban
4001
PERSONAL DETAILS
Marital Status : Single
Gender : Female
ID No : 891-***-**** 081
Languages : English, isiXhosa, Zulu
TERTIARY EDUCATION
Institution : University of South Africa
Tertiary Courses Passed : Labor Relations Management
Modules : CLRMO-01 and CRLM-02
Introduction to Labor relations
South African labor relations in context
Employment Act
Strike Management
Social Investments
The formal framework in governing labor
Operation and implementation of strategy
Year : 2014
Currently busy with Bachelor of Law LLB
COMPUTER SKILLS
Intuition Computer College : Microsoft Office Advanced
Computer Fundamentals
Microsoft Word, Microsoft Excel, Power point
Introduction to E-mail
Internet Surfing
Year : 2008
SECONDARY EDUCATION
Matriculated at St. Johns College Umtata (2006
WORK EXPERIENCE
10/2015 - 08/2020 First National Bank
Position Processing Administrator
Duties
oMaintain data entry requirements by following system data
oVerification of new customers and account data
oContribute to team effort by accomplishing related results as needed
oCompiling and sorting report to supervisor
In the process of retrenchment due to COVID-19 financial constraint of the Company
02/2012 - 10/2014 Call Connect
Position Call Center Agent
Duties
oAdvertise and selling promotion on Cell C contract phones
oHandling queries from customers
oCall and follow up on the customer’s needs
The company has closed down
Skills and Knowledge
Communication : Ability to communicate effectively at various levels
Administrative : Ensure a high level of planning, organizing and control of all administrative efforts, Competency and manage time.
Systematic Skills : Assertive, independent and able to work well
REFFERENCES
1.Mrs. Z.Dube : Admin Supervisor (FNB)
Contact No : 087-******* / 078-***-****
Email Address : *******.****@***.**.**
2.Ms. P.Bukhosini : Team Leader (FNB)
Contact No : 087-***-****
E-mail Address : ********.*********@***.**.**