*** ***** **** **** ****** V. Douglas

Richmond, VA 23223 804-***-**** adm79q@r.postjobfree.com

Extra-ordinary individual with fifteen years of solid full-time work experience performing a variety of functions in human resources and training and development departments to promote employee job satisfaction and organizational effectiveness.

Professional Summary

Technology Skills

Utilized information technology to conduct transactions and research.

Familiar with information management database system such as Cloud Computing.

Designed LMS with eLearning methodology and human elements.

HR/Training and Development

Initiated multi-divisional team to manage a complex purchasing project.

Reduced errors in purchasing by creating a purchasing guide for stakeholders and employees to follow in conducting bids and preparing purchase requisitions and purchase orders.

Designed, developed, and implemented training sessions for conducting purchases.

Designed training programs that addressed performance evaluation inconsistencies, employee motivation, and innovation.

Created brochures, training manual, and a coaching model for ongoing feedback.

Improved the performance evaluation process by reducing the number of complaints.

Experience

Sam’s Club/Walmart Merchandiser 03/2015-11/2019

HP Market Source Technology Sales Rep 07/2014-08/2018

Charles County Public Schools Computer Teacher 09/200*-**-****

Stony Brook University Temporary Support Aide 11/2001-07/2002

NYC Department of Admin. Services HR Secretary 02/1984-10/2001

NYC Department of Admin. Services Training & Development 06/1990-10/1990

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Education

Master of Business Administration-Entrepreneurial, Northcentral University (current student).

Master of Education-eLearning, Northcentral University.

M.S., Instructional Technology, New York Institute of Technology.

Bachelor of Arts and Science, City College of New York

Quality Management Training Certificate.

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