customer service, CNA

Kaylee Dineen

** ******** ****** *** *

Fall River, MA 02720

Phone: 508-***-****

E-Mail: *********@*****.***

Professional Summary

I am someone that loves taking care of people and helping them in all ways possible. It's very reawarding when you see the light on someone's face that you created. I'm a huge mental health activist. Not only do I care about my patience needs but I can also relate to them. The reason why I am so drawn to mental health is because I can relate to it. I've dealt with it personal. I want my clients to know how much I care about them and that I'm a safe place that they can come too.

Skills

Charismatic

Punctual

Hard working

Student mentality

Time management skills

Compassionate

Intuitive

Reliable

Experience

January 2019 to Current

CNA Wareham, MA

CNA

I go into individuals homes and help them with tasks that they cannot do themselves. I help bath them, dress them, etc. I also help clean their houses, and provide dinner for them.

December 2019 to March 2020

REACH Plymouth, MA

Direct Care Worker

I worked in homes with individuals that had mental illnesses/psychical deformity. I engaged with these individuals and helped them with their daily tasks. I also provided them with comfort and stability. Teaching then strategies on how to cope with their emotions and get through daily life

June 2018 to August 2019

Cup 2 Wareham, MA

Cafe Worker

I made sandwiches & coffee. I interacted with customers and served when needed. I setup and cleaned up. I had customer interaction.

January 2019 to July 2019

Laurelwood Plymouth, Ma

CNA

I provided care to individuals with Dementia/Alzheimer's . I handed out meds every night to each individual. I redirected if needed. I helped with daily tasks, gathering a safe environment for the residents.

Education

June 2023 Walden University Minneapolis, MN

Bachelor of Arts Social Work

Learning how to work with diverse populations within societies. Learning how to counsel with those in need. Learning about social norms, culture appropriation, sex, race, class, etc.

July 2021 Quincy College Plymouth, MA

Associate of Arts Human Services

Working with individuals within the community/society

June 2018 Wareham High School Wareham, MA

High School Diploma

4 year high school degree

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