Edward A. Gumz

adm731@r.postjobfree.com

**** * ****** *** - ******** - Arizona - 85286

480-***-**** • www.linkedin.com/in/ed-gumz-b874595

IT Ops Director • IT Systems Engineer Senior Consultant • IT System Analyst•

Project Management • Application Development • Infrastructure • System Security

Software Selection • Increased Productivity • Reduced Costs • Effective Recruiter

2012 HIMSS Davies Enterprise Award (Co-authored) • System Implementations • Public Speaker

WORK EXPERIENCE

Banner Health, Phoenix, AZ Jul 2018 – Nov 2019

IT Operations Director

Healthcare System – Cerner Core

●Developed tools for employees and leadership to help prioritize work based off Maslow’s Hierarchy of Needs

●Integrated ITIL (ServiceNow) within team that established metrics and improved SLA compliance by 40%

●Implemented Agile processes to increase transparency of team workload, which improved employee satisfaction by 22%

●Migrated Cerner platform from customer hosted to remote hosted organization improving performance by 50%

●Out of 250+ Cerner organizations, took Cerner system performance metrics from last to top 1% of large healthcare systems

●Ensured support process for remote hosting

●Tested, built, and optimized connection with Info Security team for Identity Access Management (IAM) corporate-wide initiative

●Replaced aging Cerner Provision Document Imaging (CPDI) with Optical Character Recognition (OCR) and AI solution to reduce staff overhead by 30%

●Assessed risk and vulnerabilities for supported systems within InfoSec department

IT Systems Engineer Sr Consultant Jul 2013 - Jul 2018

Cerner Core & Ambulatory Services

●Migrated University Medical Center (University of Arizona) from Epic to Cerner electronic health record (EHR), which was the largest in U.S. history

●Cerner system optimization using Cerner Lights On data analytics and Softek Panther third party software

●Improved downtime process by 33% by creating scripted release plan

●Implemented a redesign of McKesson Home Care infrastructure

●Architected Home Medical Equipment (HME) – Durable Medical Equipment (DME) system replacement project

●Developed disaster recovery plans using Recovery Point Objective (RPO) and Recovery Time Objective (RTO)

●Led software selection process for Home Care and Home Medical Equipment systems

●Upgraded Home Infusion Therapy (HIT) system from single site to multi-site system due to acquisition

IT Systems Engineer Sr Feb 2011 - Jul 2013

●Integrated telemedicine (VISICU) system to support virtual physician interventions within the ICU and Med Surg units which reduced the mortality rate by 20% and the patient days from 7 to 5 days per patient

●Architected near real time backup solution in unscheduled downtime event using SQL replication to individual acute facilities as part of the business continuity strategy

●Continuous improvement for system performance and reliability

●Developed capital request to complete project (B-Cap) – saved 25% of request

●Managed software and hardware upgrades through functional testing, integrated user acceptance testing, change management, release management, downtime planning, and enterprise communication

●Mentored co-workers on team processes, incident, and problem resolutions

IT Systems Analyst Sr Oct 2005 - Feb 2011

Implemented and supported Obstetrics electronic medical record (EMR)

●PeriBirth Implementation – Technical lead for project that implemented electronic medical record for Labor and Delivery departments at 24 acute care facilities in Arizona, Colorado, Nebraska, Wyoming, Nevada, California, and Alaska. Led or supported all 24 implementations. Cost per year was based off number of births at all hospitals ~35,000 births per year which came out to about $2 million a year. Projected savings were 1 litigation at $10 million. After successful implementation, company saw a reduction of 7 litigations per year or $70 million in litigation savings plus a lower insurance malpractice premium.

●Improved IT communication with clinical teams through regularly scheduled reporting and presentations

EDUCATION

Arizona State University, Tempe, AZ 2017

Master of Science in Information Management (MSIM)

●Best Applied Project Award Winner, “Nutrition Nirvana”

University of Phoenix, Phoenix, AZ 2001

Bachelor of Science in Information System

OPTIONAL PERSONAL, PATENTS, AWARDS, TECHNOLOGIES, KEYWORDS

2012 HIMSS Davies Enterprise Award (co-authored)

Recognition Award for implementation of OB System

Recognition Award for Cerner Remote Hosted Migration

MS/SQL Server, Windows Server, Active Directory, Linux, AIX, PowerShell, Access, Network Operations, Disaster Recovery, Business Continuity, IT Infrastructure Library (ITIL), SharePoint, VMware, Cerner Core – (WebSphere, CCL, HPOM, CareAware, Ibus), Softek Panther, McKesson Ambulatory (Home Care, Hospice, and Palliative Care), CPR+ (Home Infusion), Total Information Management System (TIMS Medical for HME/DME), PeriBirth (Labor and Delivery EMR), ServiceNow

Edward A. Gumz

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