Steven James

adm71u@r.postjobfree.com

*** **** ** * #****, Arlington, VA

239-***-****

Education

The Vibe Recording Studio Audio Engineering Certification Program

July 2018-January 2019

Fort Myers, Florida

Cypress Lake High School Center for the Arts Class of 2017

GPA: 4.0, Summa Cum Laude, Graduate of Center for the Arts

Fort Myers, Florida

Experience

-Supervisor, (August 2019-Now), Whole Foods Market, Chapel Hill, NC & Pentagon City, VA

●Serves as communication liaison between upper leadership and front of house team members.

●Schedules and maintains a consistent pace of cashier availability to match flow of business.

●Tasked with balancing safes and cash registers; serves as keyholder for the store.

●Responds to customer complaints, always aiming for de-escalation and customer satisfaction.

-Audio head for stage sound, (October 2018-July 2019), Cypress Lake High School Center For the Arts, Fort Myers, FL

●Provided setup and teardown for vocal productions

●Worked in providing the live sound and signal processing for each show

●Maintained quality of production throughout the whole process

-Golf Course Attendant, (July 2018 - June 2019), Wild Cat Run Golf and Country Club, Estero, FL

●Maintained outside grounds

●Staged carts for morning and afternoon play

●Met and got to know members of the club

●Performed odds and ends for members for special events throughout the year

-Full Time Stock Clerk, (July 2016 - June 2019), Publix Supermarkets Inc., Fort Myers, FL

●Full Time 2017-present at both Fort Myers Beach and Summerlin and Colonial locations

●Worked with two different teams, keeping good relations the entire time

●Employed by multiple departments: Produce, Grocery, Dairy

●Organized stock effectively and efficiently

Skills

●Hospitality skills

Years of experience working to guarantee the satisfaction of any and all customers.

Dedicated to the service process; no such thing as inconvenience when helping a patron.

Exemplary mediation and de-escalation skills between customers, staff, etc.

●Technical skills

Proficient in microsoft office, google drive, spreadsheets

Expedient in learning new software, platforms, products, etc.

Broad understanding of file structures, experience in building computers, and proficient in digital audio workstations. Including live sound production. Especially in protools

Experience with working with SSL 3000 style boards

●Organizational skills

Proficient in the teardown and setup of audio equipment, and neat wiring

●Communication skills

Instilling a sense of comradery and professionalism amongst my fellow associates and management

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