Resume

Board Operator Line Manager

Location:

Johannesburg, Gauteng, South Africa

Posted:

June 17, 2021

Contact this candidate

Resume:

MATHAPELO R. MOLAMU

I have several years of experience in variety of fields including reception, administration, claims, client services and sales. In addition to my extensive office experience and customer service I have strong communication skills and able to work under minimal supervision as I take pride in my job and seeing that tasks are timorously completed. Very open minded person who is always willing to learn new things by adapting to change and paying close attention to detail. Self-motivated and find challenges rewarding. In view of the aforementioned I am seeking employment in your practice in order to broaden my horizon and seek new challenges that will show evidence of my growth.

PERSONAL

Nationality South African

ID Number 850-***-**** 085

Marital Status Single One dependent

Driver’s License Code 10

Languages English, Afrikaans and Tswana

Notice Period Negotiable

Residential Area Midrand

Contact Details 067******* / 060-***-**** adm6s8@r.postjobfree.com

EDUCATION

2003 GRADE 12 – Setswakgosing High School

English / Tswana / Mathematics / Physical Science / Biology / Geography

2009 DATA CAPTURING – Quest Computer Training

MS Word / Internet Explorer

Incomplete HIGHER DIPLOMA IN FINANCIAL MANAGEMENT – London School of

Business (ABE) NQF Level 5

2017 DAMELIN – Wealth management level 5

SKILLS

LISTENING I have received training in listening skills & applied it daily in my

Capacity as a client relation consultant

WRITING Advanced written communication skills, able to adapt writing style,

Content and pitch appropriately to a target audience.

PRESENTING Well-developed interpersonal skills, excels developing effective

Relationships with a diverse range of people.

DECISION MAKING I am able to facilitate the career decision-making of others.

The environment is loosely structured which allows me to decide how to manage my time.

LEADERSHIP I have had extensive involvement in work based teams including

Working in a fast paced service environment.

This team was often recommended for their effectiveness under pressure.

ORGANISATION Housekeeping / Team Player / Conflict Resolution

EXPERIENCE

May 2018 - Present FINANCIAL ADVISOR – Sanlam bahumisi consultants

Calling referrals and securing appointments.

Doing financial needs analysis with respectable clients

Reaching my daily targets and weekly targets

Reporting stats on daily basis

Securing appointments for presentation and wellness.

May 2012 – Apr 2018 FINANCIAL CONSULTANT – Old Mutual Finance

Consulting, handling customer services/enquiries, switch board operator, branch administration, reviewing deals, being co-operative in a team of sales consultants

Ensuring motivation. Successfully implement & execute marketing plans,

Reporting monthly target & arranging p/card as well as batching invoice for complete applications.

Assisting with internal branch audit & acting as second in command to my manager.

Taking minutes on daily basis for startup meetings, updating branch operating manual on a monthly basis, liaising with suppliers e.g. Office national, Konica Minolta, Maintenance from Orion, Telkom etc.

Reaching my expected targets, assisting with collection e.g. Accounts on tracking, arrears, first payment due getting clients to make affordable arrangements, processing refunds, booking for events like presentations & awareness activities,

creating new business from either leads from base camp or existing clients cross selling to old mutual clients

Promoting new products, processing death claims, withdrawals and updating beneficiaries together with change of details

Issuing new transactional cards, replacing lost cards and assisting clients with resetting new banking pins.

Dec 2009 – April 2012 CLIENT RELATION CONSULTANT – Old Mutual Finance

Jan 2009 – Dec 2009 SALES CONSULTANT – Bayport Financial services

Call agent / Assisting clients with personal loans

Reason for leaving: Received offer from old mutual

Feb 2005 – Jul 2005 DATA CAPTURER – Nampak Tissue

Admin / Work / Capturing / Filling company records

Reason for leaving: Temporary

REFERENCE

NAMPAK TISSUE JABU NKOSI * Manager