Frances Jacobs
**** ******** ***** 317-***-****
Indianapolis, Indiana 46260
Enthusiastic self-starter able to perform multiple tasks in a fast paced environment, quality work oriented, customer service oriented.
Vdart
02/17/2021
Remote CSR for State of Michigan and employment
Answer calls, help clients with questions and possible benefits extensions.
Teleperformance
09/20/2020
Remote CSR
Answer call and greet using brand name, I deal with 5-6 different brands. I listen to customer and ask questions to better assist them, take care if whatever issues customer may have or needs. Type support noted then close and wait for another call.
Acoustic Test Subject, Indianapolis, In
02/2003-03/2016
3M/Aearo
Test subject for various noises, tones, and hearing protectors
Property Manager, Indianapolis, In
10/2002-06/2006
Kristen Olsen Properties
Responsible for rent collections,maintence personnel, background and credit checks, inspections, evictions, AR/AP
Engineering Technical Support Specialist, Indianapolis, In
05/2001-09/2002
SBC/Ameritech
Performed troubleshooting support for engineers. Utilized the computer and various programs to locate discrepancies in connected on poles lines, pedistals and underground. Data entry for financial reconiliations, organized and maintained files and blueprints.
Personal/ Administrative Assistant, Indianapolis, In
02/1994--04/2002
DBW Frances Jacobs
Managed medical, business, and personal finances, household and domestic staff. Scheduled business and personal activities for
Phlebotomist/CCA Indianapolis, In
10/92-12/93
Wishard Hospital
In charge of their 4 outer clinics. Did all ordering from phamlets to medical supplies, responsible for all specimens, patients charts, keeping exam rooms clean
Education
IUPUI Indianapolis, In
Pharmacy technician 09/2008
PTCB licsend
IVY TECH Indianapolis, In
05/79-05/81
Phlebotomy, EMT (basic), medical terminology, EKG, medical assistant, cpr
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