House Manager Team

Location:

Honolulu, HI

Salary:

55000

Posted:

June 17, 2021

Contact this candidate

Resume:

Highly motivated individual with over ** years combined experience in retail and food service management. Exceptional organizational, problem solving, team-building and leadership skills. Effective interpersonal, communications, and conflict management abilities. Experience with OSHA regulations, food safety and safety management. Driven to provide great guest service while increasing profitability.

Professional History

Johnny Rockets, Pearl City, Hawaii

Assistant Store Manager September 2016 – August 2018

General Manager August 2018 – July 2020

• Manage daily operations and ensure quality food standards.

• Strongly encourage front of house staff to provide outstanding guest service.

• Assist General Manager with maintaining company principles.

Sugarfina, Ala Moana Shopping Center, Hawaii November 2016 – June 2018

Sales Associate - Luxury Candy Boutique

Ruby Tuesday, Kapolei, Hawaii November 2015 – August 2017

Front of House Manager

• Responsible for teaching, training and leading Front of House Team Members.

• Ensure all aspects of the restaurant is efficient, safe and profitable.

• Assist General Manager and other managers with all restaurant operations and expectations.

Vera Bradley, Ala Moana Shopping Center & International Market Place, Hawaii 2011 - 2017

Sales Associate – Seasonal/Part-time

Tommy Bahama, Ala Moana Shopping Center, Hawaii October 2014 – December 2016

Sales Associate

Provide excellent customer service with all established and prospective customers.

Cheeseburger in Paradise, Honolulu, Hawaii May 2014 – September 2014

Hostess Manager

Manage day-to-day restaurant establishment.

Responsible for scheduling, training and ensuring excellent customer service.

Nordstrom Ebar, Honolulu, Hawaii July 2013- May 2014

Barista

Deliver exceptional customer service to all customers who walk through our doors.

Be knowledgeable and enthusiastic about coffee, tea and drink preparation and products.

Prepare and serve beverages and food items consistently by adhering to all recipe standards.

Assist with setup, cleanup, stock work and handling of food items.

Taste all drip coffee and espresso to ensure it meets Nordstrom standards.

Denny’s Corporation, Honolulu, Hawaii April 2011 – July 2012

Restaurant Manager & Hospitality Team Leader

Manages day-to-day restaurant establishment.

Manages million dollar business by driving sales and managing costs to gain a competitive advantage.

Set aggressive goals and celebrate success.

Target Corporation, Honolulu, Hawaii December 2008 – April 2011

Starbucks Licensed Store Manager

Supervise day to day activities and ten certified baristas.

Responsible for all scheduling, training, weekly supply orders, inventory, performance management and compliance with food safety regulations.

Conduct team safety training and ensure team adherence to safety procedures and OSHA policies and regulations.

Uphold licensed agreement with Starbucks by ensuring stringent brand standards are maintained on a day to day basis.

Currently running the #2 Starbucks for Target Corporation, out of over 1700 Target Stores. Generated over 1 million dollars in sales in first year open.

Received the highest quality assurance rating possible from third party quality assurance agency Steritech.

Chico’s, Honolulu, Hawaii October 2007 – November 2008

Stockroom Supervisor

Responsible for managing the receiving process for the store.

Delegated responsibility to store employees as it pertains to all incoming shipments, processing inventory, tracking invoices and maintaining inventory levels.

Starbucks Coffee Company, Honolulu, Hawaii November 2004 – December 2007

Shift Supervisor

Managed team of 2 to 4 employees in day to day operations as the primary key carrier.

Trained and developed employees, coordinated meetings and new company rollouts. Acted as store manager when manager was away.

Auto Restoration Center, Honolulu, Hawaii June 1990 – July 2003

Owner

Acted as private contractors restoring, rebuilding and custom designing golden era vehicles and muscle cars.

Education, Training & Proficiencies

Leeward Community College, Pearl City, Hawaii

Aiea High School, Aiea, Hawaii

References

Jeffrey Naumann