EVA FRANCO
**** * ***** ****, *******, AZ ***** C: 602-***-**** ********@*****.***
PROFESSIONAL PROFILE
I have worked for the same company for 16 years and there is not much room for growth here.
QUALIFICATIONS
21 years office Experience
Self Motivated
Self starter
RELEVANT EXPERIENCE
I have been a lead for my department for over 5 years
I have trained several people in the department.
I have been a billing analyst for over 12 years.
EXPERIENCE
2015-Present Utility Billing Analyst Lead
U-Haul International
I train new hires on how to process utility invoices.
I show them how to compare usage as well as look for invoices that seem a bit higher than usual
I run reports in SQL to see if any invoices rejected
I help resolve disputed invoices.
I am in touch with vendors as well as our other offices to reconcile accounts
06/2000 to 2015 Account Representative
U-Haul International - Phoenix, AZ
I first started working in the long distance billing department.
I then moved to phone management. This was ordering phone lines for new
U-Haul locations.
Then I was moved to the Utility Billing department. I processed payments for
utility bills. I contacted vendors regarding discrepancies. I dispute late fees and
over charges on an invoice.
EDUCATION
1997 General
Tolleson Union High School - Tolleson, AZ, USA