Michelle Aylor

HR Generalist - SHRM CP

Tooele, UT 84074

adm6ms@r.postjobfree.com

435-***-****

A position where I can use my strong work ethic, management, customer service, and human resource skills to grow with the company.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

HR Generalist

Hunt Electric, Inc. - Salt Lake City, UT

February 2018 to May 2021

• Provided full-service human resources to over 500 employees at 3 locations.

• Manage the administration of policies and procedures.

• Provide employees with an explanation of benefits and assist them with enrollment.

• Processed Tuition Reimbursements and payroll deductions Field Service Supervisor/Human Resources

Impact Outsourcing Solutions - Athens, GA

May 2017 to January 2018

• Provide full-service human resources to over 100 employees.

• Accountable for collecting timekeeping information, and issuing pay-related information to employees.

• Manage the administration of policies and procedures.

• Provide employees with an explanation of benefits and assist them with enrollment. Mail Order Recruiter

Helios - West Valley City, UT

November 2014 to January 2016

• Placed outbound calls to workers compensation patients providing them with information about prescription mail order.

• Enrolled patients in mail order using computer programs to process applications.

• As a top performer I provided assistance to fellow employees with training.

• Received quarterly award for proficiency, excellence, and going above and beyond job duties to help fellow employees.

Assistant Property Manager

Key Property Management - Tooele, UT

November 2013 to June 2014

• Assisted Manager with duties to maintain apartment complex.

• Met with tenants and assisted with any issues or concerns.

• Preformed annual reviews, obtaining assets, income, and expense information.

• Spoke with potential tenants about application process, and qualifications.

• Entered timecards, ran reports, and filed documents.

• Supervised maintenance to make sure his job was done properly and on time. Mentor/Manager

Teleperformance USA - Salt Lake City, UT

November 2010 to December 2012

Verizon Tech Support

• Acted as front line communication for agents when they needed assistance with anything that helped the performance of their job.

• Provided assistance to agents with issues on phone calls also up trained agents on policies and procedures.

• Reported to call center mission control on status and updates of calls.

• Took escalated calls providing technical assistance with customer's phone, internet, and TV service.

• Up sold company products that would benefit user's experience with service Skills

• Field Service

• Human Resources Management

• Workers' Compensation

• Benefits Administration

Links

https://bcert.me/bc/html/show-badge.html?b=ybtsempy Certifications and Licenses

SHRM-CP

February 2021

Contact this candidate