Operations Supervisor Manager

CARLOS, BERVIZ

*** ****** ***** ******** ** ***** · 510-***-****

***********@***.*** ·

Operations Manager with 20 years of experience working in fast paced warehouse environment. Pride myself in holding strong employee relations, building trust and communicating with both peers and subordinates. College graduate learned to utilize my time wisely by prioritizing and manage my task efficiently. Able to adapt and understand process by actively listening and observing problems. Strongly believe in proper training and recognition of employees.

EXPERIENCE

APRIL 2002 – MARCH 2021

OPERATIONS MANAGER, United Parcel Service

Held various positions at UPS.

Operations Manager – 6 Years

Lead 5 FT Supervisors, up to 25 PT Supervisors and up to 125 hourly employees.

Facilitate daily operations, safety team and training team.

Implement and coordinate activities for both safety and training teams.

Work with Industrial Engineering to create and develop daily operating plans.

Work with Union Representatives to encourage and support a positive work group.

Performed HUB Divisional Manager roles on multiple occasions.

Full-Time Operations Supervisor – 3 Years

Manage 5 PT Supervisors and up to 35 employees.

Training and development of part-time operations supervisors.

Collect and review service and performance trends.

Review employee performance and attendance.

Administer recognition and discipline.

Part-Time Operations Supervisor – 9 Years

Responsible for groups of ten to fifteen employees.

Training and development of hourly employees.

Ensure all operational equipment is available and in working conditions.

Part-time package handler – 1 Year

Work consisted of both loading and unloading 24-48- and 52-Foot trailers.

Able to explain and use the safety work methods.

EDUCATION

MAY 2024

BACHELORS DEGREE, Thomas Edison

Business Administration Focus on Wearhouse Manager

MAY 2010

ASSOCIATES DEGREE, Heald College

Business Administration Focus on Operational Management

SKILLS

Microsoft Office – Word, Excel, PowerPoint

Leadership and Communication

Time Management

Strategic Planning and Process Improvement

Training and Development

Active Listening and Problem Solving

ACTIVITIES

UPS, member of the safety committee. Both management and hourly employees work together to develop recognition plans to eliminate injuries.

UPS, Facilitate United Way holiday gift donations.

UPS, while completing corporate training, awarded Load Method Champion – demonstration of work methods. Also was part of a team which won a Reload Championship - demonstrated our ability to collectively work as a team to effectively run an operation.

Contact this candidate