SARRAH

DITAN

Customer Service Representative

Process tickets, check baggage, monitor carry-on baggage for size and quantity, and assign seats

Assists customers with providing information on arrival and departure times, boarding procedures, carry-on

regulations, and seat assignments

Assists in resolving customer problems and/or complaints that may occur in order to ensure customer satisfaction Ability to maintain the highest level of customer service while demonstrating a friendly and genuine demeanor, ability to listen and to document accordingly

Follows process and procedures as established by the business and able to take direction

Allegiant Airlines - Worldwide Flight Services

October 2019 - March 2020

Exceptional time-management and

organizational skills, with strong sense of

responsibility and a good team player

Excellent writing ability (both long and short

form content

Has a strong eye for details, a great visual

ideations and creative problem solving

Flexible and capable of adapting in a fluid,

fast-paced environment with the ability of

working under pressure to meet deadlines

Working knowledge with computer

programs such as Microsoft Office (Word,

PowerPoint and Excel)

Working knowledge in video editing tools

such as Final Cut Pro X and Adobe Premier;

arts and illustrations such as Procreate and

Adobe Photoshop

Proficient in English and Tagalog

Photographer

Picsolve International Ltd. - High Roller Las Vegas September 2019 - October 2019

Assists and take souvenir photos of guests with professional walkabout cameras

Communicate with fellow team members to ensure guest satisfaction and safety

Understand and achieve personal objectives and team targets including revenue targets and contribute to improving sales Master daily operations and photography operating systems Cover and support other job roles as requested by the line manager

EXPERIENCE

Restaurant Manager

Coordinate daily with the front and back of the house restaurant operations

Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Ensure compliance with sanitation and safety regulations Implement policies and protocols that will maintain future restaurant operations

Bibim Kitchen Korean Rice Bar - Rainbow Location (Closed) May 2020 - December 2020

Experienced customer-oriented and

meticulously detailed with positive attitude

and excellent communication skills.

Seeking for a Front Desk position that

specializes at creating a friendly and

receptive work environment.

GET IN TOUCH

702-***-****

adm6m2@r.postjobfree.com

sarrahditan.com

SKILLS

News Intern

Shadowed reporters to gain a better understanding of on- air delivery and story production

Aided reporters out in the field with their stories, which includes asking questions in interview, editing videoor writing the story

Assisted the newsroom in any way possible

Philippine Television

June 2018 - July 2018 (200 Hours)

AWARDS

2017 Public Relations Society of the Philippines Grand Prix, Bronze Anvil Awards for “We Choose Wood” Digital Video

2017 Philippine Quill Awards, Award of Excellence for “We Choose Wood” Digital Video 2017 Philippine Quill Awards, Award of Excellence for “Pagsilay ng Pag-Asa” Documentary 2017 Philippine Quill Awards, Award of Excellence for “Ako at si Puti” Documentary 2017 Philippine Quill Awards, Award of Excellence for “Limot Sarap” Food Documentary 2018 Public Relations Society of the Philippines Grand Prix, Grand Finalist and Netizen’s Choice Award for

“UnmutedStories” Digital Video

2018 Catholic Mass Media Awards, Special Citation for Public Service Print Ad entitled “Nutrition Facts” 2018 Catholic Mass Media Awards, Best Student Short Film Award for “Comfort Room” Short Film 2018 University of the Philippines Obrang Vidyo, Finalist for “Pagsilay ng Pag-Asa” Documentary 2019 Philippine Quill Awards, Award of Merit for “#UNMUTEDSTORIES” Digital Content 2019 Catholic Mass Media Awards, Finalist for Student Print Advertisement "Highlighted" 2019 Catholic Mass Media Awards, Finalist and Best Student Public Service TV Ad “The Dangers of Cyberbullying"

2019 Catholic Mass Media Awards, Finalist for Student TV Production "The Little Warrior" Documentary EDUCATION

Bachelor of Arts in Communication

University of Santo Tomas - Angelicum College

112 M.J. Cuenco Street, Metro Manila, Philippines

2015 - 2019

Thesis: Exploring the Social Media Usage and

Symptoms of Mental Health Disorders Among

Senior High School Students in a Public School

Dean's List for SY 2016-2017, 2nd Semester

Dean's List for SY 2017-2018, 1st Semester

Dean's List for SY 2017-2018, 2nd Semester

High School

University of Santo Tomas - Angelicum College

112 M.J. Cuenco Street, Metro Manila, Philippines

2013 - 2015

Contact this candidate