Service Representative Customer

Maria Harding

Customer service Representative

Houston, TX

***********@*****.***

346-***-****

Work Experience

Parking Lot Attendant/ Security

Alief Independent School District Police - Houston, TX October 2017 to Present

• Fill out paperwork in regards to any activity in the parking Lot

• Work alongside law enforcement to ensure safety in school parking lots

• Observe and report any suspicious activity to school law enforcement Cashier/Shift Leader

Wingstop - Houston, TX

October 2016 to October 2017

• Inbound/outbound calls from and to customers concerning the status of their orders

• Food prep and assisted cooks with preparing customers meals to ensure customer satisfaction

• Gave amazing customer service and made customers feel proud to come back Customer Service Representative

SUTHERLAND GLOBAL SERVICES - Houston, TX

October 2014 to September 2016

• Provided awesome customer service to customers and ensure I did everything possible to answer all questions on each call

• Entered customers information into the computer system while listening to any information that me need to be changed

• Transferred customers to appropriate department

Education

Diploma in Diploma

Alief Taylor High School - Houston, TX

September 2007 to June 2010

Skills

• Shift Management

• Multi-line Phone Systems (3 years)

• Customer Service skills (7 years)

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