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Quality Systems Engineer, Impkememtation Specialist

Location:
Las Vegas, NV
Salary:
50K
Posted:
June 17, 2021

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Resume:

Lara Ray

Las Vegas, Nevada

Cell: 725-***-****

Email: adm69w@r.postjobfree.com

Summary:

Professional quality assurance engineer and implementation specialist. More than 15 years experience designing, developing and implementing testing solutions across various platforms and integrated systems and applications. Proven ability to design and execute testing strategies and solve complex technical challenges throughout the software development life cycle. Demonstrate proven leadership skills used to apply quality engineering techniques and test methodologies across various platforms and integrated applications. Clearly articulate risks, project status, defect tracking, and resolution with Development, Project Management, SDLC stakeholders. Scope of testing performed include unit testing, load and performance, automation, user acceptance, whitebox, blackbox, smoke testing, regression, new functionality and integration. Specialize in performing audit testing mandated by government agencies and or/gaming regulators. Comfortable working in a fast paced lean/AGILE environment, remotely, on site and/or willing to relocate as needed. Gaming licenses approved in 2021 with extensive background checks: Colorado, Nevada, Choctaw, Indiana, Florida. Proficient in remote technology (Securelink, RSA and VMware). Install, system configuration, support and troubleshooting. On-site or remote liaison. Online profiles and peer recommendations:

https://www.linkedin.com/in/lara-shawn-ray-6027154 https://www.dice.com/dashboard/profiles/e2fb52a85472257dc8f3cec9698905b4 Experience:

Aristocrat Technologies Incorporated 02/2021 to 05/2021 10220 Aristocrat Way

Las Vegas, Nevada 89135

Responsibilities:

Install, support and troubleshoot Oasis 360 Casino Management System, 3rd party hardware and software products. Verify data accuracy post upgrade or fresh install. Provide onsite or remote support and documentation. Communicate effectively with all stakeholders. Effectively verify functionality of single and multi-site database consolidation. Background investigations passed and Gaming Licenses approved in Multiple jurisdictions.

International Game Technology 04/1999 to 08/2014

6355 Buffalo Drive

Las Vegas, Nevada 89113

Responsibilities:

Lead Quality Assurance Engineer responsible for execution and oversight of test related activities for all service packs and major releases for approximately 20 integrated products used in the gaming industry. Proficient in Waterfall, AGILE, SCRUM, Load Testing, Unit Testing (precompiled code) methodologies. Responsible for testing all software adherence to regulations and technical specifications within the US and international customer base. Deal directly with all stakeholders, (Product Owners, Product Managers, and Development), to execute timely software release packages. Author technical documentation to support test planning and release notes mandated for domestic and global distribution. Obtained Passport and VISA, required licensing. Worked in various Las Vegas casinos reporting directly to the CEO, in an accounting position or system administration. In depth understanding of Casino Operations, Internal MISC and compliance requirements as well as non-gaming aspects, interfaces and POS systems and audits. 1987- 1990: Horseshoe Hotel and Casino: Jack Binion President 1993-1996: Sheraton Hotel and Casino: Teresa Lester CEO 1996-1997: Hard Rock Hotel and Casino: Bruce Dahl, CEO 1997-1999: Coast Resorts: Pamela Benson (The Orleans), CEO General Skills (Including Software, Operating System): Azure Project Windows OS UNIX

Quick Test Pro Time Management SAS-G2s-S2S SAP

Remedy CRM MicroSoft PowerPoint VMware TFS

Load Runner HP Quality Center Casino Operations CRM SCRUM EGM & AI Maintenance MS Word LMS

MS Excel Lab Manager Remote Desktop SAP

Knowledge Base Advanced troubleshooting Asset Management TFS QC Tech writing Knowledge Base RSA

Specific to the Gaming Industry:

Pay Tables Progressives Multi Game, Multi Denomination Player Tracking Patron Management Slot Attendant Event Monitoring SoftCount/HardCount` Table Games Race and Sports Custom Reporting Cashless Systems Leased Games Progressive Controller Bonusing SAS protocol (4-6a) G2S and S2S protocol Technical Docs TS1-3, Reg 6- 14 GLI/Tribal/ International Concentrator Translator Advanced Bonusing Systems Accomplishments:

• Lead engineer, managing a team of 7-9 system engineers through design, planning, test execution, documentation to successfully audited release phases. The team I led was often required to be present on-site at time of go live because of their extensive product knowledge and troubleshooting skills.

•Tested moderately complex integrated software, hardware and firmware. Average test environment included approximately 20 or more integrated software, hardware and firmware products, 6-7 SAS or G2S protocols, multiple configuration variables, 2 or more test environments per build, per release, including installation (of mobile apps, user workstations, applications, firmware, hardware, software and VMware.

• Evaluate software specifications and product release plans for multiple products and work with multiple development teams located on-site and remote locations at research and development locations

• Author and execute software test plans, for software products exhibiting high complexity.

• Document test methods and findings for efficient defect tracking\resolution. Summarize results and recommend fixes. Install software and laboratory as well as document version history, test environments and SHAs

• Perform troubleshooting and research into code related errors, to proactively support development teams.

• Train and mentor domestic and internationally located test engineers. Travelled internationally to provide system and product overview for new development teams working remotely..

• Assign test activities to 7-8 engineers as well as execute testing of high risk areas and reviewing code and system integration tests exhibiting high complexity.

• Perform regulatory audit software testing procedures and document & package test results for regulatory approval of alpha, beta mainline release and service releases of software.

• Review software release documents including product release plans, user guides, install guides.

• Author test summary reports, audits and distribute software release documentation internally and externally.

• Successful field trials of beta software (30 day monitoring, documentation), required by and for gaming regulators in the United States and globally.

• Well versed in testing methodologies, testing applications, test tools, test strategy, lab environments, both physical and virtual (VM), Lab Manager, SCRUM, AGILE and automation. Education:

College of Southern Nevada (1990), Ground School Private Pilot Dahan Institute (1996) Business, Anatomy, Physiology Independant Course Studies:

SQL database Administration,

Advanced Hardware Troubleshooting

*Mandatory continued education classes provided by employer* Windows and Unix 20 Application Virtualization Networking, Time Management Diversity Emergenetics AS400

SCRUM AGILE Securelink Teams/ZOOM



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