DELISHA MELISE SAMSON
** ****** ***** ******** ******. Phone Line: +011-***-****
Florida Next of Kin: +27 (0-82-867-****
Johannesburg E-Mail : *************@*****.***
**** ( Mobile Cell : +27 (0-76-494-****
South Africa ID No: 810**********
PROFILE
Female
Dynamic, mature, bi-lingual, well-groomed individual who has a very professional attitude and the ability to handle all the required functions with demonstrated successes in performing tasks entrusted.
Poised and competent; professional - reputation for prudent task performance.
Dedicated to high levels of professionalism, extremely motivated towards goal achievement.
Astute work and performance sense with proven ability to assess employer’s needs and achieving respective goals.
Excellent communication and interpersonal skills.
Diplomatic and tactful with professionals and non-professionals at all levels.
Assertive but not aggressive.
Proficient at a variety of computer programs. (MS Windows; Microsoft Office 2007- [MS Excel, MS Word, MS PowerPoint.
EDUCATION AND TRAINING
Secondary Education Commercial- Grade 12 (Intec College)
Subjects English, Afrikaans, Accountancy, Computers, Business, Entrepreneurship.
PROFESSIONAL EXPERIENCE
Period : November 2012– Current
Position: Branch manager assistant
Company : Speedy Fire
Key responsibilities included:
Supervising day to day operational activities of staff though an open door management approach, promoting a greater element of teamwork and sense of shared objectives and goals
Translated vision into corporate goals. Created a company policy pertaining to the image of the company and brand through training and awareness of the procedures involved
Ensured all staff complied with the safety requirements needed to be followed
Created schedules for staff working hours
Managed driver schedules to and from customers
Supervised all employee related matters
Managed customer complaints, compliments and queries.
Ensuring new business is brought in on a daily basis ( Sales)
Ensuring branch targets are met on a monthly basis
Period: May 2010- March 2011
Position: Care giver
Company: Home based.
Key responsibilities included:
Giving care to young adults, infants with daily life challenges
Washing. Feeding
Social activities
Assisting with homework etc.
Period: February 2007 – February 2010
Position: Kitchen Cook
Company: Wilgeheuwel Recreation Centre
Key responsibilities included:
Cooked Breakfast and Lunch for the centre twice a week.
Period : May 2004 – January 2005
Position: Quality Controller
Company : B & Q Distribution Centre - UK
. Key responsibilities included:
Checking of merchandise
Also checking of broken stock or stock returned
Period : February 2005 – April 2005
Position: Data Capturing
Company: Royal Mail - UK.
Key responsibilities included:
Capturing of incoming and outgoing mail.
Reason for leaving: More growth opportunity
Period: May 2005 – March 2006
Position: Care Assistant
Company: Care UK
Key responsibilities included:
Giving care to the elderly and young Adults assisting with daily life challenges, washing, feeding and social activities.
Reason for leaving: Visa Expired and returned to South Africa.
Period : July 1999 – April 2004
Position: Cash Administrator
Company : Alert Engine Parts - JHB
Key responsibilities included:
Daily Banking of debtors and creditors.
Cash- office and COD Department.
Managers Account.
Relieve Cashier.
Faxing Filling and switchboard.
Reason for leaving: I left the company to go and work in the UK.
COMPUTER LITERACY AND SKILLS
Comprehensive proficiency with:
Microsoft Office 2007- [MS Excel, MS Word, MS PowerPoint]
REFRENCES
1.Magda Pretorius – Alert Engine Parts
2.Bonita Edwards – Wilgeheuwel Recreation Centre
3.Candice De Jongh- Parent
4.Marc Hendricks- Speedy Fire