Office Manager Sales Associate
Resume:
PROFILE
Dedicated professional with demonstrated strengths in customer service, time
management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. EXPERIENCE
Office Manager, RFI Security; Cerritos, Ca — 2016-2018
• Protected organizational information with effective safety and security procedures for digital and physical files.
• Improved employee performance by coordinating workflow and implementing performance incentives.
• Completed advanced clerical tasks, including account reconciliation and document management.
• Supervised front office activities, including accounts payable and receivable, reception, and mail management.
• Controlled office supplies, including placing new orders, monitoring usage, and coordinating regular restocking.
• Improved staff performance through continuous monitoring and training updates.
Sales Associate, Kay Jewelers; Orange, Ca — 2014-2016
• Organized and faced merchandise on shelves and in displays.
• Updated pricing and signage for sales floor products.
• Maintained customer loyalty with consistent and high-quality service.
• Recommended merchandise to suit customer budget and preferences.
• Verified sales prices and processed cash or credit payments to complete sales
Sales Associate, BEBE; Orange, Ca — 2009-2013
• Prepared merchandise for sales floor and tagged items.
• Updated signage for new pricing and special in-store events and promotions.
• Protected store assets by monitoring customers’ behaviors.
• Explained promotions and special offers to customers.
• Helped store manager with administrative tasks.
• Managed day-to-day replenishment needs including merchandising products and facing items.
Retail Associate, Finishline; Orange, Ca — 2007-2008
• Verified prices and sales promotions to answer customer questions and drive sales.
• Reviewed inventory to locate customer sizes in requested styles and retrieved sizing options to achieve perfect fit.
• Compared similar brands and styles to help customers make informed buying decisions.
• Greeted customers upon entrance to store or throughout sales floor and provided proactive service.
• Organized and restocked department aisles to maintain product accessibility and positive appearance.
CRYSTAL MENDEZ
*******.********@*****.***
3080 St. Rose Pkwy
Henderson, NV 89052
• Created world-class customer experiences through energetic customer service and engagement.
EDUCATION
Golden West College, Huntington Beach, Ca — Associates, 2023 SKILLS
Schedule management, Written communication, Inventory control, Record- keeping, Task prioritization.
REFERENCES
Available upon request.
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