Grace chang

Austin, TX 937-***-**** adm5v0@r.postjobfree.com

EDUCATION

Wright State University – Dayton, Ohio July 2018

Bachelor of Science in Business

Major: Management.

EXPERIENCE

Cintas –Mason, Ohio May 2019 - Present

Cash Applications Account Receivable Representative

Reconciling, posting, and applying a high volume of payments received via SAP and lock boxes.

Managing the application of payments according to payment advice; reconciling batches to deposit records.

Maintaining detailed transaction information; supporting collection efforts through written communication and assisting with training partners.

Reached out to customers in order to resolve account problems.

Record checks and credit card transactions to complete customers payments.

Resolve collections by examining customers payments, history and contact with collections.

China Cottage- Kettering Ohio December 2009 - Present

Hostess

·Schedule dining reservations and arrange parties and special services for diners.

·Greet guests, escort them to tables, and provide menus.

Waitress

·Provided efficient customer service in extremely fast paced environment.

·Met customer’s needs by processing orders accurately and within limited time frame.

Awards

Cross Country – Fairborn, Ohio June 2010 - July 2011

Certificate of Achievement

·This certificate of achievement has runners background for cross country or track award in Beavercreek High School.

Piano – Fairborn, Ohio April 2008

Certificate of Achievement

·the Guild has grown to more than 850 audition centers where thousands of students enroll annually in our international auditions, which are held throughout the U.S. and abroad.

ADDITIONAL

Complete public speaking class

Completed Courses: Microeconomics, Macroeconomics, Business Chinese, Calculus, Introduction to Business Statistics, Accounting, and Personal Finance.

Strong Time Management and Organizational Ability

Knowledgeable about International Cultures.

Languages: Mandarin Chinese, English

Interests: Swimming, Reading, Weightlifting, playing piano, and riding bicycle.

Computer Skills: Proficient in Word, Excel, Access, PowerPoint, Keynote, and SAP

WPM: ~60 words per minute

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