M I C H AE L

G U T I E R R E Z

S A L E S T R A I N E R

Expertise in sales training, consulting & Coaching Territory Management and Revenue Growth

Effective Business Development

EXECUTIVE SUMMARY

Dynamic, high-energy, and sales-oriented Training

and Coaching professional with a demonstrated track record of leading sales, consulting, and training to support major accounts. Strengths are in launching new lines of business as well as the ability to motivate staff, inform management, and establish successful results and client relationships, while demonstrating experienced leadership skills. Actively seeking a

company with sustainable growth and opportunity.

PROFESSIONAL EXPERIENCE

SALES INSURANCE TRAI NER SUPERVI SOR

Everise 2020

Facilitating and delivering sales trainings for one- on-one basis or in classroom settings. Creating

CMS approved agendas and performance-based

action plans for health care agents. Real time

coaching and call monitoring for licensed

professional taking calls. Hired on to launch

Tranzact insurance line of business.

ADVANC ED SUPPORT TIER 2

Comcast 2019 - 2020

Handled inbound advanced technical calls and

chats daily while managing multiple applications.

Delivered communications for upcoming mobile

outages, as well as advanced troubleshooting for

business partners. Trained to understand advanced

mobile networking intricacies.

SAL ES TRAI NER

Afni Corporation 2017 - 2018

Trained new hires on multiple sales tactics for

multiple sales lines of business. Facilitated specific client required agenda while driving specific KPIs for each unique sales line of business.

Routinely prepared and evaluated reports to identify problem areas for improvement and provided

support and coaching to agents. Hired on to launch Verizon sales chat, then to expand American Express line of business.

DI REC T TV/AT&T TRAI NER

VXI Global Solutions 2014 - 2017

CONNECT WITH ME!

520-***-****

adm5ts@r.postjobfree.com

CORE QUALIFICATIONS

● Learning management systems

● Educational program development

● Process improvement

● Instructional technology

● Individual and group instruction

● Metrics improvement

● Implementing lead generation strategies

CAREER HIGHLIGHTS

● Spent 4 months in Kingston, Jamaica for

launching new site.

● Spent 5 months in Los Angeles, California,

also for business, expanding another site.

PROFESSIONAL TRAINING

Professional Development Certifications

● Verizon

● AT&T

● American Express

● Comcast/Xfinity Mobile

● Licensed Health & Life Insurance Producer

Contact this candidate