Michelle L. Field

**** ******** **, ********* *******

Cell:812-***-****

adm5qa@r.postjobfree.com

Professional Overview:

I have experience in many different industries and levels of work, such as insurance, legal assistant, business, retail, marketing, customer service, administrative and social work. I pay great attention to detail which has helped me to excel at any position I have held. I always strive to go above and beyond any basic job expectations to provide the best quality of work possible. This has allowed me to hold a variety of positions and titles during my present and past employment. Most recently I have obtained my Property and Casualty Insurance License in Indiana. I have worked steadily since I graduated from High School. Any lapses in employment were due to my decision to stay at home with my children whenever possible. My children are now grown. My ultimate goal is to find a full time work from home/remote employment opportunity that is a good fit for me in order to maintain a better work/life balance.

Core Qualifications:

Effective Communication Skills

Exceptional Computer Skills

Administrative Skills

Clerical Skills

Customer Service Training

Sales & Marketing Training

Experience & Training Working with Families &Children

Experience in Community Resourcing and Community Outreach

Legal System Knowledge

Licensed Insurance Agent (Property & Casualty)

Education:

North Knox High School- Diploma1992

Vincennes University- General Studies

Ivy Tech Community College- Human Services

Web FX- Property & Casualty Insurance Agent (Licensed) Experience:

Legal Secretary- Ramsey LawOffice

March 2003 to June 2005

Prepared legal documents, scheduled appointments, payroll and billing, accounts payable andreceivable Customer Service Rep- Avenue Broadband

November 2005 to February 2008

Provided sales and customer service for cable, internet and phonesystems Assistant Regional Marketing Manager- CellularConnection September 2008 to October 2010

Provided sales, marketing and customer service for the Southern IndianaRegion Case Coordinator/Office Support/Drug Screening Specialist- Ireland Home Based Services August 2013 to March 2016

Administered drug screens, issued drug screen results, billing, office/clerical support, case organization, processed referrals, assisted with supervised visitation for families and children Parent Aide/Visitation Supervisor- RaintreeConsulting March 2016 to 2020

Provided parents with assistance in finding employment, housing, community resources and parenting education, provided supervised visitation for families and children, completed daily reports and data entry

Case Manager- Children & Family Services/Hope’s Voice June 2019- Sept 2020 (Currently work as a volunteer as time allows) Assisted victims of domestic violence in crisis situations. Assisted victims in obtaining housing, employment and public assistance as needed; submitted reports and data entry; community outreach John Letson Insurance- Insurance Agent

September 2020 to Present

Provide quotes and sales of property and casualty insurance, answer telephone, provide customer service, general clerical duties

Memberships & Hobbies:

Lincoln High School Athletic Boosters, YMCA, Former St Philip Neri Youth Group Organizer, Hope’s Voice Volunteer. I enjoy walking, watching sporting events, reading, traveling and researching topics that interest me.

References available upon request.