Supervisor Distribution Operations
Resume:
Patricia A. Clark
Omaha, NE 68102
******************@*****.***
BACKGROUND
High level of supervisory in a fast-paced, always changing work environment. Strong emphasis in leading a team of unionized employees. Leading through accountability, positive reinforcement and in-depth analytical skills.
WORK EXPERIENCE
U.S.P.S. – Supervisor Distribution Operations December 2003 to Current
Administered daily operations to ensure polices are adhered to and understood by the team. Ensure each customer has an exceptional experience by guiding them through their mailing/shipping challenges as well as promoting our products and services. Success with all work units during my career (from mail handling, mail carrier, clerk processing to supervisor). Throughout my postal career I have gained:
Strong Emphasis on Performance Management.
Exceptional Leadership skills – Operations Management
A vigorous level of understanding all facets within the plant to ensuring smooth operations.
A high insight of understanding the value of employee commitment.
Excellent communication skills
Strong relationships with unionized as well as management employees.
Vast knowledge within the labor relations arena.
Management and execution of automation and distribution work process.
A solid track record of exceptional team working skills.
Exemplary customer service skills.
The ability to lead by example and support the mission of the organization.
EDUCATION
Des Moines Technical High School Des Moines, Iowa Graduate May 1983 – General Studies
CERTIFICATIONS & PROFESSIONAL
SIGMA 6 Lean Yellow Belt
Collective Bargaining Agreement and Labor Relations
DOIS, MyPO and COR specialization
REFERENCES AVAILABLE UPON REQUEST
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