SW

OBJECTIVE

I strive to succeed in a stimulating and challenging environment, building success for the company and my coworkers, while building internal and external relationships.

CORE QUALIFICATIONS

Wide Agricultural Network

High communication and organization skills

PowerPoint, Word and Excel

Adept at maintaining cordial and professional relationships with clients, colleagues and management

Able to work well independently

STACY WURTZ

12595 GREEN RANDOLPH ROAD

RANDOLPH KS

EXPERIENCE

FARM BUREAU FINANCIAL SERVICES; BILLING & DISTRIBUTION SUPERVISOR 2018 – CURRENT

Work with agency force to enhance their agriculture book of business

Review and prepare budget documents

Presenting and training

Provide feedback and support for third party vendors

Streamline outdated procedures

Hiring, performing employee reviews and development plans

Communication with Kansas Farm Bureau

Communication with disgruntle client/members and agents

Explaining requirements and qualifications

FARM BUREAU FINANCIAL SERVICES; CONTACT CENTER SUPERVISOR 2016 - 2018

Written communication with agency force

Provided feedback on hiring board

Conducted meetings

Retrieved and entered data

Provided training in Excel, P3, Workflow and Exceed

Mentored and coached Member Service Representatives

Reviewed phone calls and e-mails for training purposes

WURTZ CATTLE COMPANY; RILEY, KS OWNER/OPERATOR— 2012-CURRENT

Manage bookkeeping, accounting, supplies and schedule

Maintenance of all rules and regulations (City, State and Federal)

Continuing education through the Farm Servicing Agency (FSA)

Maintain all safety regulations for semis and ag equipment

Communications with Kansas Farm Bureau

Maintain Ag Pesticide license and update chemical regulations

PROPANE CENTRAL - RANDOLPH, KS OFFICE MANAGER;

2005 -2012

Scheduled and dispatched service calls

Discussed options and instructions for service technicians and clients

Provided payment plans

Promoted our product and boosted sales by 11%

Decreased our District’s overdue by $100,000 in a year

Prioritized and completed tasks in a timely manner

NPGA CETPA Propane Training

3 years’ experience as a Health and Safety Coordinator

EDUCATION

AMERICAN ACADEMY OF COSMETOLOGY AND MASSAGE THERAPY

Licensed Cosmetologist, Certified Massage Therapist, Certified Esthetician Graduate 2005

CLASSES AND DESIGNATIONS

Green Belt Champion Training

Ag Advisor (AAIC)

Excel

PowerPoint

Green Belt Certified

Farm Serving Management and Safety Classes

VOLUNTEER EXPERIENCE OR LEADERSHIP

Youth Church Camp

FFA Fundraisers

4-H Fundraisers

Youth Rodeo Fundraisers

Mentor (Power or Two)

Lean Six Sigma

Serve on several agricultural programs and enhancements

Contact this candidate