Patricia Jones
**** ****** ** **** *****, FL ****3 ********@*****.***
Objective
To obtain a Bank Teller position within a Financial Institution, that will allow me to use my experience in service and sales to help the company grow.
Skills & Abilities
Proficient at Multi-tasking
Operation Management
Ability to work in fast pace environment
Customer Service leading to retention
Sales
Staff training and development
Process monetary transactions promptly and efficiently
Excellent oral communication skills
Promoted twice within current employer
Experience
Pharmacy Tech, CvS pharmacy, boynton Beach FL
May 2013 – Present
Process transactions on cash drawers
Prepare and process medical forms and records
Supervise and assist new techs
Achieved customer service sores 85%
Achieved 5% over sales budget
100% on monthly upsell items
SUPERVISOR CVS Pharmacy, Boynton Beach FL
January 2008 – May 2013
Help and assist all customers needs
Train and assist new team members
Balance registers and cash vaults
Assist in sales and service plans
Manage inventory
Achieved 90% in customer service scores
Achieved 3% over sales budget
Met all metrics in store loss prevention
Pilot company’s monthly priorities
Cashier CVS Pharmacy, Ocala FL
January 2007 – December 2007
Help and assist all customer’s needs
Process customer transaction on cash register
Balance registers
Upsell item of the month
Help maintain stores inventory
Drive and promote positive customer service
Teller Wells Fargo, PGA FL
January 2017- December 2017
Help assist customers and their needs
Process customers deposit and withdrawals
Balance cash vaults in dual control
Drive through champion
Have financial conversations with customers
Customer service sales representative Wells Fargo, PGA FL
December 2017- Present 2018
Help assist customers with cash deposits and withdrawals
Balance vaults in dual control
Help assist customers with financial questions
Open and close bank accounts
Notary consultant
Assist customers with wires
Education John Dewey, Brooklyn, NY
High school diploma, jun 2004
GPA 3.0
References
Upon request