It Administrator Technology Officer

Setfree Shonhai

Resume

Highly self-motivated and innovative.

Good team player with excellent interpersonal, communication and leadership skills.

Able to work independently with minimum supervision and follow up.

Proficient in MS Word, Excel, Access, PowerPoint, Corel Draw, Adobe Creative Suite, Pastel, Syspro and Internet.

Able to work under pressure and inspired by challenge.

Team player at the Meeting of Minds Information Communication Technology for Africa Conference launch, contributing to Information Communication Technology going green.

Contributed in the consultation exercise of drafting the Information Communication Technology policy for Zimbabwe (2012-2013).

Active Alumni member of the Barrack Obama Foundation Young African Leaders Initiative

(YALI).

Holder of Mining Basic First Aid Certificate.

Current Studies

Manicaland State University

BSc (Hons) Degree in Information Systems (Block Release) 3 Years

Level 1:2

15969, Rujeko, Chinhoyi, Zimbabwe

CONTACT DETAILS

Mobile : +263-***-***-*** / +263-***-***-***

Skype : setfree.shonhai

E-mail : **********@*****.***

Postal Address : P.O Box 39, Chinhoyi

PERSONAL DETAILS

Surname : Shonhai

First Name : Setfree

Date of Birth : 11 June 1986

Place of birth : Chegutu

Sex : Male

Nationality : Zimbabwean

Passport Number : FN324662

I.D Number : 70-224448 W66

Driver’s License Number : 64208JZ (Class 4)

Defensive Driving Certificate : N128554

Marital Status : Single

PERSONAL ATTRIBUTES

Academic Profile

Qualification : International Certificate in Computer Studies

: Fundamentals of hardware and operating systems (FHOS) Institution : National Computer Center (UK)

Year of Completion : 2009

Syspro 7 ERP Foundation Certification.

Certificate in PHP Development-Treehouse.

Certificate in Business Entrepreneurship Development-(YALI). Certificate in Business Basics Online Course – (UBUNTU EQUITY) South Africa. St Francis Xavier University Canada

Coady International Institute 2013

Certificates in : Community Based Natural Resources Management

: Learning Organizations and Change

Peer-to-peer Talk Time-HIV/AIDS in Zimbabwe Facilitator. Prevention is the best cure, let us keep a conscious mind and heart, and know the repacutions and consequences of our actions. It begins with you! Responsibilities:

Peer education on HIV/AIDS awareness.

Facilitation of seminars and workshops on issues related to HIV/AIDS.

Carrying out surveys in sexual activeness among school children and harnessing appropriate measures to eradicate the syndrome of early indulgence into sexual activities.

Offering emotional support to vulnerable children when it comes to HIV/AIDS.

Offering awareness on HIV prevalence rate in the country to assist in creating positive response and attitude towards HIV/AIDS prevention.

Providing education in form of plays and poems.

Organizing inter-schools quiz competitions with AIDS Action Committees. Educational Qualifications

Advanced Level

Two A’ Level passes.

Ordinary Level

9 O’ Level passes including Mathematics and English. WORK EXPERIENCE

Assistant IT Administrator at Pan African Mining Pvt Ltd Period : February 2016 to date

Responsibilities:

Implemented a secure network environment through installation and configuration of Sophos firewall for effective bandwidth balancing and effective VPN security.

Increased computer systems reliability due to continued and timely monitoring, repairing, and servicing of all ICT infrastructure on regular basis.

Successful and secure implementation of multi-factor authentication on remote server access through Remote Desktop Connections to avoid unauthorised access to the servers.

Due to continued difficulties in accessing outlook emails outside the company’s domain network, l supervised a successful introduction and implementation of Microsoft Office 365 for business. This ushered a successful migration from local server-based emails to Microsoft365 Exchange.

Reduced OPEX budget through successful inhouse hardware repairs and planned service schedules through the year.

Administration of CAPEX budgets for the entire IT department for 3 sites.

Through the introduction of an inclusive and standardised asset register system hosted on a local Helpdesk portal, l successfully effected an upgrade on all the obsolete ICT equipment.

Remote desk services.

Successfully implemented periodic Windows Server 2008R2 & 2012 recovery trials through the introduction of secure and consistent backup procedures. Prior to this system recovery failed due to incomplete and inaccessible server backups.

DHCP & Domain client users’ administration and maintenance.

Improved equipment handling and swift system changes through the formulation and implementation of policies such as the incident handling policy, change management policy, and the IT policy as an overall guideline of the ICT scope.

Reduced server data loss and vulnerability by the introduction of server room access control measures, daily & weekly backups, periodic backup recovery testing, and air conditioning services in server rooms.

Timeous end user assistance through implementation of continuous staff training.

Improved resources/inventory planning and management through effective implementation and administration of Syspro 7 (ERP).

Currently working on a project to migrate from radio links and local server system to a cloud- based server hosting system and fibre optic WAN, which is more secure, fast and reliable. Computer Service Technician at Robotnik.com Canada Period : 2013 November-2014 June

My duties were

In shop servicing and repairing of computers, printers, mobile phones and apple products.

Remote and onsite services

Network set up, installation, configuration and administration.

Software support, POS, Sage, AVG Clientele Services Operation and Support

Offering online support to clients

3 Years 5 months as an Assistant Information Technology Officer at Environment Africa Period : 2010/01/01-2013/06/01

My duties were

Maintaining and repairing of the entire information technology system.

Implementing and managing of wireless networks.

Formulation and implementation of the organisation’s ICT Policy.

Administering Local Area Network (LAN) and the Wide Area Network (WAN).

Liaising MOUs with service providers on behalf of the organization.

Offering desk support on application packages to end users.

Procurement, Installation and Configuration of ICT equipment and Computer Systems.

Providing IT support at the organization’s workshops.

Modelling and implementation of data collection methods.

Monitoring and supervising the use of computers and computer peripherals throughout the organization.

Representing the organisation at ICT forums and Workshops.

Graphic Designing (Banners, business cards, posters, pamphlets, brouchers, fliers designing.)

Video filming and photographing.

2 Years at Environment Africa as a trainee assistant to the Desktop Publishing/Information Technology Officer

Period : 2008/01/01 to 2009/12/31

My duties were

Assisting in maintaining and repairing of the entire information technology system.

Assisting in administering and implementing the Local Area Network (LAN) and the Wide Area Network (WAN).

Assisting in implementing and managing of wireless networks.

Offering desk assistance to end users.

Video filming and photographing.

5 Months at Musasa as an IT consultant (Part Time) Period : 2013/01/09 to 2013/06/30

My duties were

Assisting in maintaining and repairing of the entire information technology system.

Assisting in implementing and managing of wireless networks.

Offering desk assistance to end users.

Photographing.

Extra-Curricular Activities

Voluntary Video Filming and Photographing at New Life Covenant Church (Tudor Bismark Ministries) Jabula.

Photographing.

Script writing.

Acting.

Hobbies

Basketball, Reading, Watching Television, Graphic Designing, Singing, Writing. REFEREES

The IT Administrator The Country Director Zimbabwe Mr. Walter Chigwada Mr. B. Mawire

Pan African Mining Pvt Ltd Environment Africa

No 15 Harare Drive 76 Queen Elizabeth Road, Greendale Harare Harare, Zimbabwe

+263-**-***-**** +263-***-***-***

*********@**********.**.** ******@*****************.*** The President Gender Coordinator

Shawn Wilkie Ms. S. Maphosa

Robotnik.com Plan International

250 Main Street, B2G 2C2 7 Lezard Ave, Milton Park Antigonish, Nova Scotia Harare, Zimbabwe

Canada *******.*******@*****.***

+1-902-***-**** +263-***-***-***

*****@********.***

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