SHIV SHANKER Address:-
E-mail ID: -***********.**@*****.***
C/O Prabhat Kumar
Contact Number: - +91-876*******
A1 Ground Floor DayalbaghColony
Badarpur, New Delhi,121009
Career Objective: -
To work efficiently and effectively as well as grow with a prestigious organization in the field of Electrical Engineering where my resourceful experience and academic skills will add value to organizational operations.
Professional Experience:-
M/s:- KGKJET INDIA PVT.LTD. From 23Sept 2019 till 30 August 2020. As-Service Engineer
Roles & responsibility include:
Ensure the weekly plan for execution.
Maintain service record for the client in proper way.
Efficiently provide service to customers for the printers supplied and have warranty / AMC under the company.
Always ensure immediate response with no time to solve the issue as and when it found.
To promptly return the defective spare part used for warranty printers.
Guide customers regarding stocking of consumables.
Develop good liaison with customers.
Documents service and installation actions by completing forms, reports, logs, and records.
Maintains customer confidence by keeping service information confidential.
Efficiently demonstrate the printers to Customer and its operators.
Raise requisition for a correct spare after proper diagnosis and to obtain such spare from reporting office without losing much time for warranty.
Maintains rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, recommending system improvements.
Regularly update on technical briefings and bulletins and periodically update the technical and commercial skills.
Accomplishes operations organization mission by completing related results as needed.
M/s:- Control Print Limited. From April 2018 till 20 Sept 2019. As-Service Engineer
Roles & responsibility include:
•Provide prompt & efficient service to customers for the printers supplied by the company and are under warranty / AMC.
•Ensure immediate response &low-resolution time for all such printers.
•Efficiently demonstrate the printers to Customer and its operators.
•Installation of printers to be effectively done, to avoid breakdowns.
•Raise requisition for a correct spare after proper diagnosis and to obtain such spare from reporting office without losing much time for warranty/ CAMP printers.
•Should be prepared to attend service calls beyond office hours, in case of any emergency & situation demands.
•Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
M/s :- Anurag Electrical & Mechanical . From Sept 2015 till April 2018. As:- Site Engineer
Company Details: Anurag Electrical & Mechanical provide services in the electrical field like Light Arrester, Earthing, Transformer, HT Panel, LT Panel, Cables, cable tray, HT cable end terminations, straight through joint.
Roles & responsibility include:
•As per Drawing:-Aluminium Down conductor, earthing, laying G.I strip and related component are placed in Lighting protection of the building.
•Monitor and support the manpower.
•Construct the fire line in physical existence from drawing. Modifying the existing drawing as per site condition.
•Construct the cable trench, laying the HT cable, joint the HT cable, end termination.
•Construct the concrete foundation, fixing the anchor bolt, bolt circles, identify the location of the pole, leveling and plumbing of poles, tightening anchor bolt & nuts and electrical installation.
•According to the drawing, fixing the conduit, cable tray, raceway, dashboard, wiring in my guidance.
Technical Qualification:-
Examinations
Name of Organization
Universities
Stream
Year
B.Tech
Arya College of Engineering & IT
RTU
Electrical
2015
Academic Qualification:-
Examinations
Name of Organization
Board
Stream
Year
12th
V.M college, Pawapuri, Nalanda,Bihar.
BSEB
PCM
2010
10th
Congress High School, Dashrathpur, Nalanda
,Bihar.
BSEB
General
2008
Computer Education: - Working Knowledge
Proficient in MS Office and Internet Applications.
Personal Details:-
Father's Name
: - Mr. Rajendra Prasad
Sex
: - Male
Nationality
: - Indian
Date of Birth
: - 05-02-1993
Hobbies
: - Playing Cricket, Listening music.
DECLARATION:-
I Shiv Shanker hereby declare that the data provided above are true in my knowledge.
Date: -18-05-2021
Place: - New Delhi Shiv Shanker