Assurance Manager Lab Scientist

Keisha Collins

** ******** **** ****, ** *****

602-***-**** - **********@*****.***

EMPLOYMENT

Walmart e-commerce Quality Assurance Manager OCT 2020- PRESENT

● Highly-qualified, motivated, hardworking, individual with excellent written and spoken communication skills, teamwork, and leadership ability developed in the US Army.

● Experienced in developing performance goals and objectives to achieve promised expectations and strives to ensure 100% accuracy and quality results utilizing Kaizen and Six Sigma principles

● Oversees continuous improvement and enforces safety programs to ensure OSHA compliance through audits, quality control, and yearly inspections

● Builds and executes productivity plans, reviews work forecast based on workload, determines productivity requirements based on availability of workforce while partnering with peers

● Demonstrates impact and influence to proactively identify potential quality and compliance risks for Inbound and Outbound departments and collaborates to actively mitigate action plans for quality assurance

● Ensures procedures are followed to maintain accurate inventory and security to prevent loss of assets

● Communicates policies to associates and acts as the primary information source for the team

● Maintains a quality system with compliance, consistency, and corrective action including risk management, document management, training, change control, CAPA, and validation

● Excellent organizational skills, attention to details with serious commitment to accuracy, integrity, and quality to meet goals and deadlines in a manufacturing environment. Brookline College Medical Lab Scientist Instructor JAN 2017 - APR 2019

● Microbiology and Hematology Instructor responsible for organizing, planning, and implementing, an advanced instructional program in medical laboratory technology.

● Strove to encourage students to develop and fulfill their full academic potential. Lab Corp Hematology Supervisor. DEC 2015- DEC 2016

● Well rounded supervisor in a high volume laboratory. Responsible for all testing and 10-15 employees daily. Responsible for all daily operations and Quality Management in the department including supplies and personnel. Supervisor of Blood bank, Urinalysis, Coagulation and Hematology areas.

● Utilized superior communication skills in both verbal and written formats

● Frontline manager and leader that lead projects to help the team achieve and surpass with a track record of taking ownership and driving results

● Multi-tasker with the ability to meet deadlines and to adapt and overcome while thriving in an ambiguous environment through self-motivation

EDUCATION

Master’s in Health Administration and Management -Southern New Hampshire University Bachelor of Applied Science, Clinical Laboratory Science - DeVry University MILITARY SERVICE

US Army. Medical Lab Technician Honorable Discharge

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