Folake Oladejo

Colony House, off Fodacis road Adeoyo ring road Ibadan.

+234********** – adm4x1@r.postjobfree.com

Professional summary

Folake is a seasoned manager who has a start-up experience in hospitality management and business development. She loves to coordinate and collaborate with other team members to ensure a beyond satisfactory customer service. Her goal is to promote excellence in operations and sales by providing top-notch services to clients. With over four(4) years experience, Folake has been able to provide customer-centered innovations to attract sales and quality services, she is exceptionally talented at delegation and takes a deadline seriously. She uses her database management skills to provide solutions and achieve results. Folake is excited and looking for opportunities in Organizations that will enhance her career advancement.

Work history

07/2019 – 05/2021

Supervisor

Capital Citilodge Hotel

Recruitment, training, and management of staff

Monitoring of inventory(including equipment) to ensure stock levels and databases are updated

Coordinates team members to guarantee excellence deliveries on daily activities

Inspection of operations and processes regularly to assess function and maintain performance for cost-effective and safe operations.

Creation of spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting.

Provision of customer services and establishment of standards for personnel performance

Oversee general operations regarding food and beverage department

05/2018 – 06/2019

Sales Representative

Builders StopCenter

Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

Tailored sales approaches and techniques to a specific client need to increase marketing effectiveness.

Consistently achieved against personal goals and KPIs to improve overall company sales performance by 20%

Collected and processed payments.

Responded to telephone and in-person requests for information.

08/2017 – 07/2018

Floor Manager

National Youth Service Corps (NYSC) /Purple Plethora

Proper supervision, management, and coaching of team members to produce quality food service outcomes

Performed administrative duties such as tallying receipts, record keeping and submission of reports

Delivered first-class customer service through the processing of customer complaints, comments and feedback while working to resolve any issues.

10/2012 – 12/2013

Internship Training (IT)/ Office Assistant

Zion Wine Nig. Ltd

Managed filing/ paper work and record system

Provided assistance to production team during tasks and quality control

Scheduled guest visits/ appointments, calls and responded to all company enquiries

Coordinates meetings and documents minutes

Report all activities to general management

Skills

Microsoft Office

Administrative and Communication

Customer Service

Management/Supervision

Data management and analysis

Education

12/2016

Higher National Diploma (HND): STATISTICS

Federal Polytechnic, Ede Osun State.

Lower Credit

09/2012

National Diploma (ND): STATISTICS

Federal Polytechnic, Ede Osun State.

Lower credit

07/2009

NECO

Oladipupo Alayande School of Science, (OASOS)

Additional Information

Research Work :

2016: Adequacy of Generalized Auto-regressive Conditional Heteroscedasticity (GARCH) Model in forecasting Nigeria a Stock Market.

2012: Effect of HIV&AIDS treated at Seventh-day Adventist Hospital, Ile-Ife, Osun State.

.VOLUNTARY WORK EXPERIENCE

2021: African Health Savers Initiative (The Girls Count Project) Team Member

Description: Distribution of re-useable and re-washable sanitary pads after getting approval from Oyo State Ministry of Education to 1000 teenage girls at selected schools, also distributing perfume oils to the girls. Teaching them how to maintain the pads and be hygienic, also giving them tips on how to deal with menstrual cramps. This re-useable and re-washable pads if properly maintained can serve the girls at least one year before disposal. The major importance of this project is to support teenage girls from the cost of inevitable menstrual cycle. From our research, we noticed that most young girls especially the ones in the rural area cannot afford a sanitary pad, most of them use unhygienic materials to manage their menstrual periods. we are targeting 10000 teenage girls but we have achieved 1000.

2018: National Emergency Management Agency (NEMA), NYSC.

Description: Distribution of exercise books to public primary schools selected, arrangement of the bush clearing in school compound and fumigating the school environment.

2017: Christ life Church (Member)

Description: Visitation to orphanage and physically challenged homes to promote health through nutrition, facilitating and discussion on cost-effective nutritious food. Also distributes food items and gifts to the less privilege.

2012: Rotaract club, Ede chapter, Osun State (Member)

Description: Distribution of school bags to public secondary school. Encouraging them to join the intaract club to enable them develop in public speaking which will help them academically.

Interests:

Reading.

Travelling

Personal development

Socializing

References:

Referees will be provided on request.

Contact this candidate