Surekha Galla

Mobile No: +1-224-***-****

Email ID: adm4u6@r.postjobfree.com

CAREER OBJECTIVE:

Willing to work in an exciting environment where I can sharpen my skills and contribute to the achievement of the organization's objectives and simultaneously cherish my successful career.

SKILLS OVERVIEW:

Configuration, implementation, administration, and troubleshooting knowledge of various Microsoft Enterprise products i.e., Server Operating System such as 2008 R2, 2012, 2012 R2, and 2016 along with client-side OS such as Windows XP, Windows 7, Windows 8, Windows 8.1, and Windows 10

Installation, Configuration, Implementation, administration, and troubleshooting of DNS, DHCP, Group Policy, FSMO, VPN, RDG, HYPER-V, Browsing, Wireless, NPS, Direct Access, etc.

Azure Computing: Configuration, Implementation, administration, and troubleshooting knowledge of Azure Virtual Machine, Disks, NICs, ARM Deployment, Availability Set, and Backup

Server Administration: DNS, DHCP, AD administration and Backup, Remote Desktop Management, DFS

Expertise in managing and troubleshooting AD and replication issues (Inter-site or Intra-site) etc.

Online Exchange: O365, M365 User management SOC, One-drive, and Mailbox Migration.

Basic Understanding of PowerShell and Scripting. Create PowerShell scripts to automate the scheduled tasks

Azure Backup and Restore: MARS agent. LRS and GRS backup, Recovery Service Vault.

Virtualization: VMware, Hypervisor

Online Exchange and Azure Active Directory and Directory synchronization, Azure Application Proxy, Azure VM Extensions

Having basic knowledge in AWS

Configuration, Implementation, administration, and troubleshooting knowledge of Microsoft NIC teaming (Windows Server 2012)

Experience in SCCM Administration, deployment, packaging, network inventory, installer, and network designing.

Experience in handling internal and external audits like ISO, ITIL, HIPAA and external audits for customers.

Experience is Storage Implementation and management (NetApp)

Installation, Configuration, Troubleshooting, and Maintenance of NAS and SAN storage

Configuring NetApp server and creating Volumes, QTREEs, and Enabling Quota for the End users

TECHNICAL SKILLS:

Platforms / Software: Windows Azure, MS Office365, PowerShell, Symantec Antivirus, AD, WSUS, SCCM, Netapp, Commvault, NAS, SAN storage, VMWare, AWS

WORKING EXPERIENCE:

Senior System Administrator /Active directory Admin October 2019 - January 2021, Hitachi Vantara Dallas

Responsibilities

Working on high priority and high aging incidents/issues with an aiming at quick resolution

Work on Azure power shell and creating scripts for ease of day-to-day operation

Azure Storage and AD and Migration of On-Premises AD to Azure AD through Azure AD Connect

Configuring Resources through Azure Resource Manager

designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3

Configuring VNet and adding different Subnets unit Server, Installation, Maintenance, Patching, and troubleshooting AD, DNS, DHCP, Directory Synchronization, Group Policy, DFS, and Print Management

Configuring Virtual Machine and adding them to different Subnets in a VNet

Configured Azure AD Application proxy to protect on-premises RDS and other Web-Applications using Azure Multi-factor authentication.

Support Single Sign-On using Active Directory Federation Services with Multifactor Authentication.

Adding Virtual Machine into Load Balancer and Traffic Manager

Configuring VNet to VNet connectivity between two DCs in the same Azure Subscription Configuring Point to Site connectivity in same Azure Subscription

Azure Windows, SQL Database Installation and Migration

Experience with supporting Anti-spam filtering, logging, and email tracking and transport rules using ATP

Implementing snapmirror as DR solution between filers and snap vault as backup solution.

Expertise in creating aggregates, volume, and Qtree and export them using NFS and CIFS shares

Worked on VMware ESX servers and providing NFS volumes and LUNs to ESX servers

Generating and updating reports in CMDB on monthly basis

Specialized on VMware ESX, ESXi and vSphere environments with vCentre Management

Configuring and managing ESX/ESXi servers.

Technology Analyst Nov 2008 – Nov 2016,

Infosys Technologies Hyderabad, India

Responsibilities

Single point of contact in Handling all the IT Infrastructure Management, IT Operations, Solutions Implementation, and Maintained constant communication with vendors, end-users, and staff for the successful execution of activities.

Supporting of 8 active clients (BOFA, Capital one, Walmart, UBS, Equifax, JPMC, BHI, CITI) of diversified domains through shared and dedicated support models

Reviewing SLA deadline and ensuring all are fulfilled on time. Preparing of SLA reports and sharing with management along with the status of ongoing projects

Streamline of the process along with the day-to-day changes. Handling escalation regard to Technical & Non-Technical related issues.

Streamline of the process along with the day-to-day changes. Handling escalation regard to Technical & Non-Technical related issues. Managed Exchange client configuration using Microsoft Office Outlook 2003 & 2007

Provided support and maintenance of Microsoft Office Outlook Web Access and Microsoft Office Outlook E-mail, Calendaring & Scheduling

Reviewing the SLA deadline and ensuring all are fulfilled on time. Preparing of SLA reports and sharing with management along with the status of ongoing projects

Disaster Recovery setups for the existing infrastructure

Key areas of responsibility include the development and implementation of processes and tools for Change Management, Configuration Management, Release Management, and Risk Management functions

Designing and Implementing Group Policies as per the client’s requirements. Implemented various Group Policies for various projects in the client’s ODC environment

Maintaining 100% compliance for desktops and servers inside the ODC, say Security patches, Antivirus, Licensing

Handling Information Security Audits by Internal independent body and by the customer

Backup Management, Reporting, and Recovery using Symantec Backup Exec Software

Successfully worked on the design and deployment of mid to large scale SCCM infrastructures for up to 125,000 Seats

Setting up of new MDT Servers in ODC using Windows Automated Installation Kit (WAIK) tools, Image X, DISM, and WinPE

Configuring the Nagios Server and monitoring the health status of the devices. Providing the exceptions and scheduled downtime for the devices whenever required and doing the availability analysis of all the devices

Configuring and managing Hyper-V and VMware systems in ODC

Configuring NetApp server and creating Volumes, QTREEs, and Enabling Quota for the End users

SIGNIFICANT ACHIEVEMENTS:

Expertise in executing the enterprise-wide technology initiatives like SCCM client upgrade, AV Client Upgrade, Application virtualization, and others

Planning and successful execution of datacenter revamp, hosting critical services for over 20000 users

Successfully upgraded DHCP servers from 2000 to 2008 and from 2008 to 2012 and attached SAN storage to the server

Monitoring and managing over 12000+ clients with the compliance >96%

Successfully handled Internal external Audits in Offshore Development Center (ODC)

Sr. System Engineer at Prime access, Hyderabad, July 2007 to May 2008

Supporting Engineer at CACHE PERIPHERALS, Hyderabad, from June 2006 to Jun 2007

Projects on Azure 103:

Deploying a website using Microsoft Azure

Topics: Traffic manager, Application gateway, Virtual Machines. Blob storage, Virtual Network Peering

Roles and Responsibilities:

Deploying the website servers in two different regions

Controlling, managing, and monitoring the traffic geographically

Enabling Path-based Routing for the website.

Enabling communication between the servers

Storing data on the cloud

CERTIFICATION:

Az 104 (Microsoft certified Azure Administrator Associate)

Education:

Master’s Degree in Electronics

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