Operations Manager Telecaller
Resume:
CURRICULAM VITAE
SALMA FATHIMA
3
rd
, Street, Royapettah,
Mobile: +91 – 994******* / +91 - 807-***-****
Chennai – 600 014.
Email: ********@*****.***
TOTAL WORK EXPERIENCE: 15 YRS
CURRENT EXPERIENCE : 10 YRS
OBJECTIVE
Intending to build a career with leading corporate of hi-tech environment with committed & dedicated people, which will help me to explore myself fully and realize my potential and willing to work as a key player in challenging and creating environment.
EDUCATIONAL QUALIFICATION
B.Com., (1997-2000)
College : Justice Basheer Ahmed Sayeed, Women’s College (SIET) Teynampet. Secured : 75%
PERSONAL SKILLS
Adequate problem-solving ability
Ability to learn and grasp new things
Ability to adopt to new environmental operations
Friendly Attitude
Good Interpersonal Skill
WORK EXPERIENCES
1. Worked as a Telecaller in HDFC Bank Associates between 6 th
April 2004 and 17
th
Sep 2004
a. Attending phone calls,
b. Blocked more than 10 customers to open an current account c. Other office work like scanning, printing
2. Worked as an Operations Manager in Alsha Hotel Supplies Private Limited., between 16
th
Nov 2004 and 31
st
August 2011
a. Attending phone calls
b. Collecting payment from the customers
c. Raising invoices and DC
d. Other administration work & team support
3. Currently, working as a Sr. Executive Logistics, CADD Centre Training Services Pvt Ltd., Mylapore from 2
nd
September, 2011
a. 8 yrs work
b. Attending calls, communicating & supporting overseas partners, collecting overdues, raising invoices, coordinating with freight forwarders and other administration work Like scanning, printing and team support PERSONAL DETAILS
Name : Salma Fathima
Father’s Name : Mirza Kazim Ali
Date of Birth : 29.09.1980
Gender : Female
Marital Status : Married
Religion : Islam
Nationality : Indian
Languages Known : English, Tamil, Urdu and Hindi
Passport Details:
Passport No : U7876598
Date of Issue : 16/09/2020
Date of Expiry : 15/09/2030
DECLARATION
I hereby declare that the above-mentioned information is true to the best of my Knowledge and beliefs.
Date : Yours Sincerely,
Place :
[SALMA FATHIMA]
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