K

Vikas Kaushik

613-***-****

adm42q@r.postjobfree.com

Ottawa, ON K2C 0J4

SUMMARY

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Responsible environment able to make customers feel good.

SKILLS

Problem solving

Aseptic techniques

Team building

Administrative support

Detail-oriented

MS Office

EXPERIENCE

Security Guard

Ottawa, Ontario

Securitas/ Dec 2019 to Current

Collaborated with local law enforcement agencies to support criminal investigations.

Delivered medical aid to individuals in distress to prevent deterioration prior to arrival of paramedics.

Monitored access control systems, including CCTV systems for nefarious activities such as theft.

Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.

Patrolled site facility every place to look for suspicious activities.

Triaged problems quickly and provided precise and clear information while working under minimum supervision.

Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.

Customer Service

Ottawa, Ontario

Circle K/ Oct 2018 to Dec 2019

Met or exceeded up selling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.

Helped customers sign up for loyalty programs and submitted completed paperwork.

Educated customers on product and service offerings.

Observed customer behaviors to identify security threats and escalate concerns to supervisors.

Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Stayed up to date on store promotions, payment policies and security practices.

Performed site evaluations, customer surveys and team audits.

EDUCATION AND TRAINING

Project Management: Business

Algonquin College Jan 2019

Ottawa, Ontario

Event Management: Hospitality and Tourism

Algonquin College Sep 2019

Ottawa, Ontario

CERTIFICATIONS

Customer service experience

First Aid/CPR

Security Guard License

Driver's G license

Contact this candidate