Jose L. Aguirre
**** ****** ****** *******, ******* 32835 407-***-**** **************@*****.***
Objective
To begin and maintain a challenging career in a successful airline where I am able to completely utilize my 20 years of customer service skills. With my knowledge and experience accomplish a high level of customer service that will enhance the travel experience and its company mission.
Education:
University of Costa Rica 1985-1989
40 Credit hours towards a Business Administration Degree
Jose Marti High School, Puntarenas, Costa Rica 1985 High School Diploma
Work Experience:
Wait Person May 2013-Present
Hard Rock Hotel Resort, Universal Studios, Orlando Florida
Duties and responsibilities: Waiting tables and making sure clients will have an excellent dining experience. Working together with kitchen staff making sure food preparation was accurate. Assist customers with their orders and training new employees.
Personal Trainer August 2011-Present
Gold’s Gym, Orlando Florida
Duties and responsibilities: Provide exercise training to new members at the gym. Encourage members and advice to in diet programs, exercise and how to help them achieve their physical fitness goals. Advertise gym products and customer service.
Wait Person April 2004-June 2013
Golden Corral Restaurant, Orlando Florida
Duties and responsibilities: Assist customers with their dining experience and help maintain the restaurant’s appearance by maintaining the dining area. Closing end shifts and doing paperwork for management at the end of shift closings.
Greeter January 2000-February 2001
LA Fitness, Orlando Florida
Duties and responsibilities: Scheduled personal training appointments and provided assistance to customers to aid them in navigating the facility.
Other Skills/Attributes:
Bi-lingual: Spanish and English, written and oral.
Able to work efficiently and effectively with a team and independently.
Able to provide exceptional customer service in a fast-paced environment.
Strong work ethic. Exceptional ability to adapt a new technology and concepts.
Excellent interpersonal and communication skills. Multi tasking, self starter organized and trust worthy.