Operator Shelby
Resume:
Jeanette Sun
Shelby, North Carolina 28150
Objective: A passionate lover of food with over twenty years of professional culinary expertise possesses a desire to deliver the joy of exceptional guest service and hospitality to others. Accomplished at the helm of full service, high volume dining establishments, the art of food preparation, food production and the business of food and wine service. Willing to relocate and willing to travel.
Highlights of Qualifications: Excellent listening and oral communication skills Excellent leadership ability Proven restaurant management skills Admirable sommelier skills Strong analytical skills Proven talent in menu development and presentation Thorough knowledge in standards of sanitation Extensive knowledge of cooking techniques and food preparation methods.
Professional Experience
Ni Fen Bistro & Catering, Shelby, NC 2011 – present Accomplished owner/operator of Ni Fen Bistro, a six day a week establishment offering a full menu of food and wine and beverages with an upscale distinctive image. Spearhead daily operations: cost and labor systems, front and back of house including menu development, staff supervision, inventory, food safety, and service techniques. Ensure positive guest interactions. Formulate and implement plans to address areas for improvements. Develop and lead overall direction, profitability, reputation, brand development and marketing campaigns of the restaurant. Ni Fen Kitchen, Shelby, NC 2016 – 2017 Founder and operator of casual style burgers and wings restaurant. Directed front and back of house operations including menu development, staff supervision, inventory, food safety, service techniques and guest interaction. EBI Grill, Boiling Springs, NC 2008 – 2009 Successful owner/operator of casual Hibachi style restaurant. Delivered management of all aspects of restaurant including menu development, devised strict standards of sanitation, quality production and oversaw kitchen and service staff. Rose Hill Restaurant & Catering, Shelby, NC 2005 – 2008 Owner/operator of upscale restaurant and catering with menu development, catering events to up 400 guests. Fully responsible for cost and labor systems, front and back of house operations including menu development, staff supervision, inventory, food safety, service techniques and guest interaction. Ni Fen Bistro, Ni Fen Epicurean and Catering, Shelby, NC 1997 – 2005 Owner/operator of Ni Fen Bistro, a six day a week establishment offering a menu of food and beverages with a distinctive image. Conceptualized new restaurant to area as Ni Fen Bistro, an upscale restaurant featuring an excellent wine selection and an innovative American fusion cuisine. Spearheaded daily operations: cost and labor systems, front and back of house including menu development, staff supervision, inventory, food safety, service techniques and guest interaction. Ensured positive guest interactions. Formulated and implemented plans to address areas for improvements. Developed and led overall direction, profitability, reputation, brand development and marketing campaigns of the restaurant.
Pastabilities, Charlotte, NC 1996 – 1997 General Manager Greensboro, NC based company. Complete management of restaurant including hiring salaried managers for front and back of house, hourly employees - payroll, accounts receivable, accounts payable, marketing and profit and loss statements for investors.
Education
Bachelors of Arts – Psychology – University of North Carolina Charlotte 1992
Contact this candidate