Profile Summary

Offering over ** years of a successful career with diverse roles distinguished by commended performance and proven results in providing Infrastructure Support and executing Projects on OS Administration, Workstations and so on Hands-on experience in analysing information system needs, evaluating end-user requirements, custom designing solutions and troubleshooting for complex information systems management Directed the design & documentation of infrastructure processes, procedures and standards along with the maintenance and preparation of system and software documentation Headed IT infra functions, to ensure end-to-end ownership of incidents and service requests; met deadlines and Turn- Around-Time without compromising quality norms & adhering to SLA; implemented short /long-term plans for achievement of objectives

Expertise in defining scope, approach, engagement delivery, team structure, engagement estimates, solution proposal & risk plan for consulting services engagements in IT Infra Management Core Competencies

Technical Skills

Windows: Windows 2008/2012 Server, Win8/Win10.

Extensive knowledge in Amazon Web Services, including but not limited to VPC, NAT, Route 53, IAM, ELB, AMI, EC2, EBS, AutoScaling, S3, Glacier, CloudFormation, CloudTrail, CloudWatch, CloudFront, CodeDeploy, Elastic Beanstalk, DynamoDB, Aurora DB, Lambda, and API Gateway. Experience in Amazon Cloud Services including EC2, S3, ELB, Auto scaling Groups, Glacier, EBS, Elastic Beanstalk, CloudFormation, CloudFront, RDS, Redshift, VPC, Direct Connect, Route 53, Cloud Watch, Cloud Trail, IAM, Dynamo DB, SNS, SQS, STS, SWS and ElastiCache

Application: DNS, DHCP, WSUS, Active Directory on 2008/2012 VMware: Install, Configure and Manage VMWare ESXi 4.0,5.5,6.0 and 6.5 Managing and maintaining Firewalls (PalotAlto 500, Juniper SSG5,140) Linux: Install and Configure RHEL

Notable Accomplishments Across the Career

Automated several processes which helped in reducing time and expenses Focused on problem management and automation, enabled reduction in incidents in Service Requests (SRs)

Rolled out project performance metrics reporting, implemented profitability improvement plans, and enhanced operational efficiency; achieved zero defect delivery for releases in a row

Provided thought leadership management in defining, implementing, ensuring, measuring & continuous improvement of process along with quality standards, frameworks, practices and measurements

Organizational Experience

Jun’10-Aug’18

Kerry Indev Logistics Pvt. Ltd., Chennai as Manager-IT Spearheading the entire infrastructure site of 300+ members in Chennai and across 8 branches PAN India with a 3 member team.

Role:

Steering in installing & configuring Windows 2008/2012 based Active Directory, DNS, DHCP, WSUS

Design and implement cloud-based infrastructure and its solutions. Develop Highly available AWS stack for product teams with services including VPC, ELB, EC2 instances, DB caching among others. Design and monitor CloudWatch dashboard.

Securing AWS stack using route tables, NACL and Security groups. Skill Set

Strategy Planning

IT Infrastructure Management

Project Management

Systems & Network Administration

Technical Support

Service Desk Management

Incident Management

IT Asset Management

Team Building & Leadership

Team Player

Analytical

Communicator

Presentation

Maintain new and existing IAM users, policies and roles. Administering Paloalto 500, Juniper SSG5 Firewalls(SSLVPN/IPSEC VPN etc)

Performing installation, configuration, administration and troubleshooting ESXi 4.0,5.5,6.0 and 6.5, Virtual Center, VI Client Managing Virtual Machines and Templates as well as MIGRATING Virtual Machines using V Motion

Career Timeline

Maintaining:

o Users, groups and computer accounts in windows 2008/2012 Active Directory based environment

o Internet and MPLS connectivity with all 8 branches o Centralized Antivirus

o Routers on day-to-day basis & configuring firewalls o Assets related to IT

o CCTV\Biometric devices

Nov’09 – Mar’10

ON Semiconductor, Bangalore as Admin Associate - Systems Fore fronted entire infrastructure site in Bangalore. Acted as Location Coordinator for other regions spread across the globe.

Role:

Engaged in:

o Installation & maintenance of Windows 2000/2003 based Active Directory, DNS, DHCP

o Administering, troubleshooting of Servers/desktops like Windows 2000 and XP/Win2k Professional Workstations, Notebooks and Network Printers

o Installation, maintenance & configuration of DNS, SAMBA, NIS & NFS o Configuring mail clients such as Outlook Express, Outlook & Netscape o Installation and configuring Solaris, Linux operating systems o Maintaining Siemens HIPATH EPABX

Liaised with vendors such as HP, IBM, DELL for procurement and call logging and so on

Conducted the Scheduled Maintenance of IT Infrastructure with coordination of other departments

Shouldered in IT Infrastructure transition from Alliance Semiconductor to ON Semiconductor in Nov’06

Previous Experience

Nov’06 – Nov’09

Pulse Core Semiconductor, Bangalore as System Administrator Led the entire infrastructure site in Bangalore. Worked as Location Coordinator for US & Singapore anything related IT Infrastructure

Feb’04 – Nov’06

Alliance Semiconductor, Bangalore as System Administrator May’00 – Feb’04

Foundation for Revitalization of Local Health Traditions, as Program Assistant

Certifications

VMware Certified Professional on VMware vSphere 4.0 ITIL Foundation Certificate in IT Service Management AWS Certified Solution Architect-Associate

Trainings:

VMware Certified Professional Program

2010-2018

Kerry Indev Logistics Pvt. Ltd.

as Manager-IT

2009-2010

ON Semiconductor as Admin

Associate - Systems

2006-2009

Pulse Core Semiconductor as

System Administrator

2004-2006

Alliance Semiconductor as

System Administrator

2000-2004

Foundation for Revitalization of

Local Health Traditions as

Program Assistant

Red-Hat Certified Engineer Program

Academic Details

Post Graduate Diploma in Computer Applications from National Institute of Information Technology

B.Sc. (Electronics) from Bangalore University

Personal Details

Date of Birth: 27th December 1973

Languages Known: English,Hindi,Kannada,Tamil and Telugu Current Address: 5/32.2nd ‘D’ Main, 60 Feet Road, Bhoopasandra Extn., Sanjaynagar, Bangalore-560 094, India

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