Assurance Analyst Test
Resume:
References are available upon request
LEANDRO R. DOS SANTOS
PROFESSIONAL SUMMARY
Burnaby, BC, Canada – V5EE 3Z8
adm3fo@r.postjobfree.com
Highly analytical, innovative and enthusiastic Quality Assurance Analyst with a powerful blend of exceptional expertise and high-level performance in software development life cycle, including Agile and Waterfall, in evidence of tests using UML
(Unified Modeling Language) and RUP (Rational Unified Process). An articulate Professional with a track record of delivering consistent and outstanding results in testing quality assurance and business system analysis. A versatile individual possessing an acute awareness of practical issues and trends, particularly accessibility, usability and emerging technologies. A solutions-driven individual with a strong ability to surpass all expectations and render the optimum level of service regardless of time constraints.
TECHNICAL SKILLS
HIGHLIGHTS
PrecisionOS, Vancouver Aug 2020-Present
QA Lead
Experienced with IT abilities, including quality control and software development processes, support to clients and software training to final users.
Superb organizational, technical, and problem resolution skills; able to work efficiently and manage assigned tasks to meet deadlines and objectives.
Solid technical foundation: with the ability to translate technical information into business value.
Productive self-starter with the ability to work efficiently in a fast-paced technical environment with increasing support demands and complexity.
Consistently deliver multiple concurrent projects effectively in deadline-driven environments, inspires technical teams to succeed, and cultivates trusted relationships with key stakeholders including vendors and senior management.
Strength to remain calm under pressure; making swift and correct decisions in emergency situations.
Excellent interpersonal communication skills, both orally and in writing.
Fluent in Portuguese and English. Intermediate level of Spanish. PROFESSIONAL EXPERIENCE
Testing techniques: Manual Testing for web-based application and client-server system; Back-End Testing; GUI testing; White-Box Testing Black-box testing; Smoke and sanity testing; Functional and Non-Functional (performance, usability, portability) Testing. Regression test
Testing tools: HP Quality Center, JIRA, Mantis, Rational (IBM), TestRail, QASE, TestProject.io, Ranorex
Other tools/ERP: TIBCO AMX BPM, Adobe Live Cycle, SQL, UNIX, POS - Aldata (G.O.L.D), Energov, Microsoft Dynamycs365
Methodology: Experience with Agile, Waterfall and V-Model, UML and RUP References are available upon request
Vrify Technologies, Vancouver Oct 2019-July2020
Senior QA Engineer
Built the QA Process by defining and implementing test strategies in all stages of SDLC.
Built the Release Management process in place and defined strategies to release in production.
Scrum master for QA team and aid in effective team building and take responsibilities to complete the task in the speculated time for the various release.
Worked with other stakeholders to define the QA workflow for JIRA, X-RAY.
Participate in Scrum planning sessions and sprint retrospectives; reviewed user stories for each sprint; discussed features scope with product owners, developers, and other testers; provided estimate for testing tasks; maintained close daily communication with developers and provided quick feedback about the product.
Post implementation report for management
Ensure proper documentation and performance of manual integration, feature testing and ad hoc testing.
Take an integral role in executing manual regression on multiple platforms (web, iPhone, android, and tablet).
Manage system, unit, acceptance, regression, functional/performance testing on web and mobile.
Built the QA Process by defining and implementing test strategies in all stages of SDLC.
Action as Liaison between local team and QA Offshore team located on India.
Worked with other stakeholders to define the workflow for defect tracking on JIRA.
Implemented the test management tool QASE and build the integration with JIRA.
Participate in Scrum planning sessions and sprint retrospectives; reviewed user stories for each sprint; discussed features scope with product owners, developers, and other testers; provided estimate for testing tasks; maintained close daily communication with developers and provided quick feedback about the product.
Post implementation report for management
Manage system, unit, acceptance, regression, functional/performance testing on web and mobile. References are available upon
Senior QA Analyst, overseeing software testing efforts for product releases for ENERGOV - STAR ERP applications. The effort consisted of migrating the old system data and conversion of the data, assuring the UX UI was in accordance with business requirements and following all the patterns established by the stakeholders, ensuring all the financial reports were being generated with no error.
Possesses a deep knowledge of SDLC and testing methodologies - Waterfall and Agile.
Manage QA in the IT department, covering feature projects for the ENERGOV - STAR ERP system, sites and mobile apps.
Comprehensive knowledge of ERP software, testing process, and techniques
Good understanding of ERP application testing and defect tracking.
Ability to implement and test financials ERP-solution E2E.
Ensure proper documentation and performance of manual integration, feature testing and ad hoc testing.
Proactively monitor, track, and ensure timely action on Escalations.
Oversee backend database testing, java-based web applications, web-services as well as client/server desktop applications.
Take an integral role in executing manual regression on multiple platforms (web, iPhone, android, and tablet).
Handle defect Reporting, Analyzing, Tracking and Report Generation.
Collaborate with the Software development and Operations teams.
Manage system, unit, acceptance, regression, functional/performance testing on web and mobile. Technical Safety BC, Vancouver Apr 2016-Oct 2019
Senior Quality Assurance Analyst
TIO Networks, Vancouver Jan 2016-Mar 2016
Quality Assurance Analyst
Citibank/Brazil, São Paulo May 2014-Nov 2015
Test Coordinator (QA)
Coordinate the operations of a group of 107 employees across Latin America, providing excellent services to Citibank in Brazil, Chile, Argentina, United States, Mexico as well as in charge of leading QA team to Brokerage, Fixed Income, Derivatives & PCG, Markets and Securities Services and Finance, Compliance, Credit Risk and Legal areas.
Led teams in Brazil, Chile, Colombia, Argentina, and Peru through the Quality Assurance Process with a focus on testing news functionality of Funds system; developed and managed an effective testing work.
Ensured active participation in meetings with businesses, operation, and technologies team, also with Vendors, to support and give feedbacks and overviews related to testing.
Provided detailed day to day reports, defect reporting, analyzing, tracking, and reporting with the status of the projects.
Utilized agile methodology to ensure that the new features meet the customer requirements and acceptable quality assurance standards.
Masterminded the successful creation and documentation of test strategies, traceability matrix, master test plans, test and use cases, and other project deliverables.
Effectively utilize agile methodology to ensure the new features met the customer requirements and acceptable quality assurance standards.
Coordinated backend database testing, java-based web applications, web-services as well as client/server desktop applications.
Managed defect Reporting, Analyzing, Tracking and Report Generation.
Demonstrated excellent collaborative skills with the Software development and Operations teams. References are available upon request
Managed test environment setup and test data preparation shared across multiple projects to ensure full coverage of business scenarios.
Identified major testing dependencies and risks on-time to ensure they were effectively managed.
Provided adequate support for final users during homologation testing phase.
Performed QA in a project implementing Web services in COBOL/Mainframe.
Carried out series of tests on desktop and mobile versions of the web application in QA and production environments. Citibank/Brazil, São Paulo Oct 2009-May 2014
Senior Test Analyst
Provided exceptional services to Citibank in Brazil, Chile, and Argentina with emphasis on maintenance on Collections and Payment applications
Demonstrated high proficiency in testing and approving systems with the use of HP Quality Center Tool, to test and homologate with the final user all the new applications that were delivered.
Took an integral role in executing the Manual (Functional, Sanity and Regression) and Performance testing for Credit Loans System.
Utilized agile methodology to ensure the new features meets the customer requirements and acceptable quality assurance standards.
Provided detailed day to day reports, defect reporting, analyzing, tracking, and reporting with the status of the projects.
Identified major testing dependencies and risks on-time to ensure they were effectively managed. Unisys/Brazil, São Paulo Oct 2004-Oct 2009
Senior Test Analyst
Provided exceptional services to Carrefour in Brazil, testing ERP (GOLD – ALDATA) and the POS system. Expertise in ERP implementation projects as business consultant and QA.
Strong familiarity with Retail ERP
Experienced with Oracle application software and upgrade projects using PeopleSoft.
Develop artifacts with resource requirements and time estimates.
Involved in Functional, Regression, System, Positive, Negative, Black Box, and Integration Testing
Demonstrated high proficiency in testing and approving systems with the use of HP Quality Center Tool, to test and homologate with the final user all the new applications that were delivered.
Utilized agile methodology to ensure the new features meets the customer requirements and acceptable quality assurance standards.
Provided detailed day to day reports, defect reporting, analyzing, tracking, and reporting with the status of the projects.
Identified major testing dependencies and risks on-time to ensure they were effectively managed. EDUCATION
FGV, Brazil
Master of Business Administration (MBA), Information Technology Management 2013
FIAP, Brazil
Master of Business Administration (MBA), Software Quality Management 2010
Archer College, Vancouver, Canada 2008
International Business Communication
Radial College, São Paulo, Brazil 2007
Degree in System Information
References are available upon request
CERTIFICATION
Anti-Money Laundering, Sanctions, and Anti-Bribery & Corruption – Citibank
Fraud Awareness – Citibank
Software Testing and Inspection Methods - Citibank
Logic programming - Compuclass
Empowerment Leadership - Citibank
Project management – Citibank
Problem Management – Citibank
Compliance Awareness – Citibank
AML Identifying & Reporting Suspicious Activities - Citibank References are available upon request
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