Production Assistant Team Captain

James M. Copeland

Operations Manager Profile

***********@*****.*** • 318-***-****

linkedin.com/in/James-M-Copeland/ • Shreveport, LA, USA

Summary

Highly driven professional with solid academic background and practical experience leveraging financial data and creating financial models for sound decision support. Ability to provide analysis of trends as well as forecasts and recommend actions for optimization. Skilled in analyzing the organization’s operations and managing financial reporting functions to improve operational performance and business decision making. Continually exhibit a knack for distilling complex finance issues into tangible revenue, efficiency, and result-driven growth with a relentless commitment to quality. Adept at evaluating financial performance by comparing and analyzing actual results with plans and forecasts. Technically proficient in SAP, AS400, MS Office Suite, QuickBooks, and AutoCAD.

Areas of Expertise

Team Building

Financial Planning

Budgeting & Forecasting

Financial Reporting

Production Management

Financial Process Streamlining

Regulatory Compliance

Management Reporting

Budgetary/Internal Control

Professional Experience

CDS Dental Studio, Bossier City, Louisiana 01/2020 – Present

Finance Specialist

Evaluate cost structures and revenue streams, analyze business trends, and prepare financial forecasts. Design and develop the report to track product remakes and the impact on income. Assess the financial performance of five different locations by developing comprehensive end-of-month reports to track income and expenditures. Formulate breakeven analysis, manage all aspects of the budgeting, and prepare profit and loss reports.

●Delivered savings worth $50K to the company on remodeling project by tactfully reducing unnecessary costs.

Hyundai Glovis, Shreveport, Louisiana 2019

CSR/ Production Assistant/ Efficiency Analyst

Updated management on facility status and daily production through the preparation of detailed reports. Sustained productivity and ensured proper documentation through reconciliation of the previous day’s production with databases. Built, tested, and evaluated integrated systems for managing production processes.

●Delivered annual savings worth $1.1M by providing a new and improved employee arrangement.

●Designed calculators to accurately estimate required staff headcount and daily hours to achieve production quota.

●Developed efficiency calculators to track production as well as employees’ operational efficiency subsequently utilized as the basis for national-level models to track monitor operational efficiency of all ports.

The Shape Place, Elm Grove, Louisiana 2014 – 2016

Head of Operations

Contributed towards the continuous expansion of the company’s portfolio through ideation and development of new designs. Introduced new design standards and considerably increased the overall production rate. Oversaw production activities and implemented measures to achieve production targets and timely ship products.

●Planned, strategized, aligned all resources, and increased sales by 400% in the startup year.

South Central Paintball Association Louisiana Paintball League, Elm Grove, Louisiana 2014 – 2016

Partner

Raised awareness among the target audience by utilizing marketing techniques and organizing events. Engaged vendors and secured sponsors as well as hosts for the largest paintball league in northwest Louisiana (South Central Paintball Association). Sustained optimum staffing levels through recruitment and selection drives. Formed sound financial decisions for monthly events based on forecasted cash flows. Fostered solid relationships with customers by resolving all queries, concerns, and complaints.

●Revived a competitive sport not present in north west Louisiana as a Partner for Louisiana Paintball League.

●Organized largest event in Louisiana since a decade prior and generated gross income of $50K for a single event.

Other Experience

Drafter, Cothren Graff Smoak Engineering I Shreveport, Louisiana (2016 – 2019)

Team Captain/Team Manager, Panda-monium, Elm Grove, Louisiana (2011 – 2016)

Head Referee, O.F.F. Limits Paintball, Elm Grove, Louisiana (2006 – 2016)

Carpenter, Designer Cabinet & millworks, Elm Grove, Louisiana (2008 – 2013)

Education

Master of Business Administration in Finance (2021)

Louisiana State University Shreveport

Bachelor of Science in Financial Analysis with minors in Economics (2019)

Louisiana State University Shreveport

Associates of Applied Science in Business Administration (2011)

Bossier Parish Community College

Licenses & Certifications

Ethical Leadership Certification, NASBA Center for the Public Trust (2020)

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