Customer Service
Resume:
Cheyenne Moore
******************@*****.***
EDUCATION
Johnson and Wales University, Charlotte NC— Bachelor
September 2018 - May 2022
I will be obtaining my bachelor of Science degree in the college of Culinary Arts for baking and pastry/Food Svc Management.
EXPERIENCE
Goddard School, Charlotte NC— Teacher
August 2020 - current
My expectations for this position are to prepare lessons and educate children at all levels as well as documenting their progress throughout the year.
Starbucks, Charlotte NC— Barista
May 2019 - June 2020
My expectations for this position are to be able to multitask by making orders and also making connections with my customers on a daily basis.
The Cheesecake Factory, Charlotte NC—Baker
January 2019 - May 2019
My expectations for this position is to know and understand the ingredients in each of the 54 different types of cheesecakes along with plating designs and toppings. Each day I prepare and serve the entire restaurant along with people just visiting the bakery.
Carolina Panthers, Charlotte NC—Guest Relations
October 2018 - July 2019
My expectations for this position is to provide outstanding customer service to all guests of the Bank of America Stadium. My primary position is as a ticket taker.
Conduit Global, McLeansville NC— Customer Service Rep
May 2017 - August 2018
My expectations for this position is to provide customer service as a 3rd party hotline for Verizon Wireless.
Comfort Inn, Durham NC— Front Desk Agent
March 2016 - April 2017
My expectations for this position is to greet guests and assist with check in as well as check out process, answering guests questions, concerns, and resolving issues.
SKILLS
●National Restaurant Association, ServSafe Food Manager Certificate, 10/2018-10/2023
●Microsoft Office certified
●IT certified
PROJECTS
Flavors — Mentorship program
In this project I go around to middle schools in my community and speak to young ladies. We cover many topics such as career, spirituality, goals, and mental stability.
ThanksGIVING — Service program
In this project every Thanksgiving season my team gets together and prepares a meal for less fortunate families that don’t have homes, can’t afford food, and don’t have family to see during the holiday.
KVLC Youth Program— Childcare program
This program catered to parents who needed temporary childcare for a week or less. Also included Monday Fundays, a summer time camp provided every Monday between June- August.
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