Process Manager
Resume:
Mary Ann M. Escarilla
Tel. no 512-***-****
adm36q@r.postjobfree.com
I am writing to express my interest in discussing the job position posted on the web site. I think the opportunity offered in this listing is very interesting, and I believe that my previous experiences and education will make me a great candidate for this position.
Some of my key strengths that I possess for success in this position include the following:
A Philippine culture that is known worldwide for creating excellent employees in service, medical, engineering fields and more.
Experience in various customer service positions where I delivered the highest level of customer satisfaction to my customers.
I am driven internally to always strive for excellence in all I do.
Strong, compassionate communication skills.
I am a self-starter and thoroughly dedicated to my employer.
Eager to learn new methods, technologies, skills, etc.
You will find me to be energetic, confident, and able to go to the customer level with ease, the same type of employee that your customers will come to always rely on. My experiences allow me to give you the versatility to place me in a number job roles with confidence where I will bring the level of excellence you expect. Please review my resume for additional information on my experience and feel free to contact me for any additional details you may need. Pls. feel free to contact me at 512-***-****.
I know that you will find my experiences and education to be a value to your company, so much so that you will want to meet me and discuss the opportunity further in detail.
Career Objective:
I am seeking a position where I can advance leadership skills, attain increased responsibility.
broaden my knowledge, and participate in individual or team.
Environments. I am dependable, results-oriented leader, with excellent communication.
Skills. Strengths consist of the highest degree of integrity and workload flexibility.
Education
2006: Graduated High School General Studies
N.O.H.S. Bacolod City Philippines
2006-2009: Riverside College Bacolod City Philippines
Bachelor of Science in Nursing
Professional Experience
Amazon DAU1
July 2017- June 2021
L3 /process Manager Dispatch processes safe and follow up with the DA’s/Dp’s
Monitoring the Flex schedule to see if we have enough DP’s for that day, Gemba walk, dock walk, Check Atrops for SD volume and create initial game plan for the day, review the prior metrics, quality and bridges, check in with Ambassadors for game plan, run routing, run scheduling for additional request, check FMUL to ensure line haul has departed, ensuring that everything is set up for operations, troubleshoot, dispatching, doing stand UP for employees to touch based for today’s game plan, review the metric yesterday, review safety goals, check packages or routes that are behind and keeping In touch with the dispatchers.
Keeping in touch or monitoring RTS station for packages that can still be out for delivery, Scrubbing and send reports at the end of the day.
Dau1 Amazon
Dec 2016-July 2017
Ambassador Sorting, dispatching, Scanning, sweeping to make sure no left behinds, train newly hired people the process of the operation, run lanes to make sure all the routes are dispensing correctly, assist in making plans for today, etc.
St, David’s Medical Center Clerical and clinical work, Filing, MDS, discharge paperwork,
June 2011-Dec 2016 Excel, power point, auditing, phone handling, etc.
Customer Service Cash Handling, Deliveries, Certifying bags & money
Fry’s Electronics printing, copying, filing documents, stocking, etc.
Nov -June 2011
Customer Service Representative Cash Handling, filing, inbound and outbound calls
Greenwich stocking, shipping, packaging, etc.
March - August 2009
Customer Service Inbound and outbound calls, Cash Handling, Inventory
Smart Telecom filing.
Jan-March 2008
References:
Bethany fortune
Area Manager
Amazon
Ana Perusse
Learning Coordinator
Amazon
Joseph Milligan
Area Manager
Amazon
Navine Mohammed
Supervisor
Contact this candidate