Amya Thomas

**** **** **, *******, ** ***** 919-***-**** adm35a@r.postjobfree.com

Professional Experience

Aptive Environmental, Remote

Customer service representative, May 2020 - May 2021

●Answering inbound calls and emails throughout the workday helping customers with any question, comment or concerns that they might have in regards to their pest control service . Helping customer’s reschedule their appointment or set up any new services .

●Making outbound calls to service professionals ( technicians ) giving them updates on their routes for the day, as well as making outbound calls to customers . Taking customer’s payments when they call to pay for services .

Franklin Square Medical Center, Baltimore,Md

Food Service Worker/Cashier, September 2019-February 2020

●Cashing out staff, patients and visitors before they exit the cafeteria . Also operating cleaning kitchen equipment such as hot and cold food cellars, espresso machines and pizza ovens.

●During my time at Franklin square I was also trained as a barista in the hospital coffee shop, which was operated and owned by Starbucks. I was in charge of making the drinks for the customers, also stocking up materials and supplies that we would run out of throughout the day.

Red Robin, Charlotte,Nc

Hostess, October 2017-May2018

●Greeting guests as they entered the restaurant and seating them at a suitable table comfortable for them and their party. I was in charge of all the deliveries that went through the restaurant. Making sure the food came out in a timely manner for the guest.

●On our busier days I was the one in charge of the seating chart of the overall restaurant. I would mark tables dirty to let the busboys know which table to clean. I would also have the servers on a rotating schedule so no one was getting over or under sat.

Kentucky Fried Chicken, Indian Trail, Nc

Team Member, November 2016 - June2017

●Greeting customers as they walked into the restaurant also handling cash, credit or debt transactions on the cash register. Taking and packing customers orders in a timely manner, to make sure that the customers were satisfied and the restaurant serving time was still in good standing.

●After hours I was responsible for cleaning the restaurant and prepping food for the next day.

Camp Eagle Rock, Charlotte, Nc

Summer camp counselor, June 2016 - August 2016

●Responsible for organizing and overseeing all the group activities that taught the campers leadership and team building skills. Ensuring the campers safety throughout the day as well as supervising campers during pool, snack and lunch time.

●I was also responsible for drop-off and pick-up making sure all campers got to their assigned counselors and groups for the week. Then at the end of the day making sure all the kids got to their parents safely and in a timely manner, so there wouldn't be any traffic in the pick up line.

Education

Sun Valley High School, Monroe, Nc

●Graduated with High School Diploma in June 2018

Certifications

●Certification in ServSafe Food Protection Manager- ( 3/29/2017- 3/29/2022 )

References

●Alanna Brown - 571-***-****)

●Ariana Caballero- 704-***-****)

● Justin Wells- 443-***-****)

Contact this candidate