Ani Raj Address

Vill .Bagooar, P.O. Mundhkar Email : adm34k@r.postjobfree.com Teh. Bhoranj, Distt.

Mob : +91-701******* Hamirpur (HP) – 176044

CAREER OBJECTIVES

Provide my best in my professional pursuit for overall benefit and growth of the company that I serve by facing the challenges. I will show my caliber and enhance my working capacities, professional skills and business efficiencies.

WORK EXPERIENCE

Sep 2019 – Till Date : Customer Care Executive in Teleperformance Private Limited

•Trouble shoot the customer concerns regarding Email, Domain & Website connectivity.

•Managing the daily login hrs reports, Productivity report & Quality report at agent level.

•Manage team.

•Assign work to team related to appointment, billing.: Customer Care Executive in Teleperformance Private L

Oct 2016 – Sep 2018 : eClerx services limited Chandigarh

Sep 2019 – Till Date : Customer Care Executive in Teleperformance Private Limited

•Handle backend process for US based client.

•Customer packaging, repackaging, device management & customer billing.

TECHNICAL SKILLS

EDUCATION

Post Graduation

MCA : Kurukshetra University with 55%

Graduation

BCA : Punjab Technical University with 73% .

XII

National Institute of open schooling (NIOS) with 47% marks.

EXTA CURRICULAR ACTIVITIES

•Active participation in Seminars/Webinars, Development Programs and Conferences.

•Provide training about domain knowledge for new agents & train them to work.

STRENGTHS

Ability to Manage team, Ability to perform technical activities, Ability to coordinate in projects, Smart working, Quick learner, Adaptability to any environment, Quality concerned, Results and execution driven.

PERSONAL DETAILS

o DOB : 10/10/1990 o Nationality : Indian

o Gender : Male

o Blood Group : O+

o Language : English, Hindi

I hereby declare that all the details furnished above are true to the best of my knowledge and beliefs.

Ani Raj

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