Joao Carlos Barbosa Cerone

** *** **** ****, ****** MA, 01749 508-***-****

adm2un@r.postjobfree.com

SUMMARY

Computer Science student with programming and computer applications knowledge seeking an opportunity as a developer or within Information Technology as a technical support engineer

EDUCATION

University of Massachusetts at Boston

B.S. Computer Science- in progress: Senior

Massachusetts Bay Community College, Wellesley, MA - May 2017

Associate Degree in Computer Science

Relevant Coursework: Programming with C, Data Structures, Programming with Linux, Software Design, Ethics in Computing, Compiler Construction, Intro to the Theory of Computation, Applied Discrete Mathematics, Intro to Software Engineering, Advanced Data Structures and Algorithms, Computer Architecture and Organization, Database Management Systems

Google, Cambridge, MA – January/February 2019

Mobile App Development class

TECHNICAL SKILLS

Java, Microsoft Office, C++

ACADEMIC PROJECTS

Self-Driven Car Project:

Collaborating as a team, we programmed vehicle to self-drive through a maze. Vehicle was able to avoid obstacles and walls with the help of programmed sensors.

Presented at MassBay STEM Expo Spring 2017

PROFESSIONAL WORK EXPERIENCE

Advantage Resourcing at EMC Corporation, Hopkinton, MA October 2014 - June 2015

Customer Support Technician (CST):

Provided consistent, superior service to internal customers to evaluate event, qualify technologies involved, and identify appropriate actions to resolve.

Interpreted generated error code. Supported customers with specific steps to reconfigure their system either by logging in remotely or giving direction via phone.

Managed time requirements, expectations, and communicated updates and latest status of efforts.

Initiated recommendations for change/improvements to service.

OTHER WORK EXPERIENCE

Checkerboards Restaurant, Hudson, MA November 2004-Present

Cook & Server

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