TESSA DAGGETT

adm2pt@r.postjobfree.com 507-***-**** Chancellor, SD 57015

Summary

Resourceful Service Coordinator with a 3-year history of serving clients.

Skillfully train and mentor team members to optimize performance and improve quality. Organized multi-tasker adept at meeting deadlines and thriving in a fast-paced environment.

Skills

Accurate recordkeeping

Ongoing client support/customer service

Leadership

Uncommon ability to multitask at a high functioning rate

Exceptional organizational skills

Efficiently type 65+ WPM

Experience

Service Coordinator Convergint Technologies LLC - Sioux Falls, SD 03/2020 - 06/2021

I assisted customers by answering all incoming calls and emails and handling each matter accordingly.

I managed 8 different service tech schedules across various states to assure our customers were taken care of and that their equipment was operating at maximum capacity.

I ordered parts to assure we kept the flow of work moving forward.

Scheduling Manager Combined Pool & Spa - Sioux Falls, SD 05/2018 - 03/2020

I assisted customers by scheduling their service calls and by keeping them in constant communication.

I also organized the schedules of four service techs to assure their schedules were structured to increase efficiency within the business.

Bartender Brandon VFW - Brandon, SD 08/2015 - 03/2020

I served customers their beverage of choice while maintaining a fun and welcoming environment.

Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.

Trained three new bartenders to increase knowledge of drink preparation and upselling techniques.

Stocked bar with beer, wine, liquor and related supplies.

Education and Training

Mankato State University Mankato, MN 08/2016

Bachelor of Science: Corrections

Certifications

Notary Public Commission Expires-2026