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Customer Service Professional

Location:
Brooklyn, OH
Posted:
June 10, 2021

Contact this candidate

Resume:

Forrest J. Ashwood JR.

**** ********* ***.

Brooklyn,OH.

44144

Email: adm1s4@r.postjobfree.com

Phone: 216-***-****

Professional Summary:

Diversified Customer service professional. Self motivated, energetic; efficient; organized; with strong analytical skill and attention to detail.Strong leadership qualities with the skill set to manage up to 10 employees to maintain customer and personnel morale. Excellent communication skills, Above average computer and IT skills,Types up to 75 wpm,Strong negotiation skills,comfortable multitasking. Exemplary time management ability, Able to assess client needs and provide the service to meet those needs. Able to communicate effectively with diverse populations of clients and all levels of personnel. Demonstrates accountability by meeting goals and commitments. Exceptional work ethic, committed to continuous improvement.

Work Experience:

Cleveland Clinic Fairview, November 2020- present - Patient Care Nursing Assistant, Medical Intensive Care Unit

-Record patient vital signs and monitor blood sugar levels

-Keep track of and restock all medical equipment on the ICU floor

-Assist nurses in providing excellent health care for patients

-Clean and turn patients on a set schedule

-Lift and move up patients up to 200 pounds independently

-Follow and support all enterprise guidelines and moral values by following the Cleveland Clinic common practice

-Utilize skills in a hospital setting

-Chart and analyze patient MyChart data and relay information to the nurses

FJT coatings, January 2020- present –Laborer

-Load and unload construction site supplies and materials

-maintain, utilize, and repair entrusted equipment and tools

-Carryout other miscellaneous duties and responsibilities as requested

- Assist in managing client payment over performed labor

-Maintain client relationships and provide excellent service before, during and after labor

-Coordinate and negotiate client payment depending on the amount of labor completed

Hooley House Sports Pub & Grille, July 2019- May 2021–Shift manager, Expo,Server,Host,Fry Cook

-Assist with event planning

-Assist with recruiting, promoting, booking

-Coordinate and assist vendors

-Maintain multiple cash/credit transactions, ensure proper procedures.

-Generate repeat and referral business, cultivate profitable client relationships

-Work proactively with teams to ensure optimized efficiency

-Anticipate, fulfill guest needs

-Monitor and make sure the kitchen produces tickets properly and on time

-Strong conflict resolution skill

Memphis Kiddie park, June 2017- July 2019, Shift manager

-Open/close park

-Maintain Park grounds and ensure customer safety

-Supervise team of

-Maintain staff schedule

-Complete projects upon request

Education

Aug 2019 – Present: Cuyahoga Community College

Volunteer Service

St. Thomas More school

-Coach multiple sports programs

●Manage scheduling for games and practices

●Maintain player and parent morale

●Communicate with Athletic Director on team needs and issues

●Ability to multi-task and delegate tasks when needed to be done

-St ThomasYouth ministry- various activities and events



Contact this candidate