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Sales Coordinator Product Support

Location:
Noida, Uttar Pradesh, India
Posted:
June 10, 2021

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Resume:

Prakash Narayan Sharma

BSc & DCA with * years’ Experience in Plywood manufacturing Industry as a Sales Coordinator

& (ERP) and 2 Years’& 5 month Experience in Telecom Industry as a MIS Coordinator adm1l1@r.postjobfree.com

M # 896**-*****

Objective:

To implement my learning and experience in challenging situations and to come up with it successfully for the development of myself as a better professional and of the organization as well Profile:

Ability to understand Customer Requirements and Communicate with the Management. Skilled at learning new concepts quickly, working well under pressure. Teamwork with the ability to contribute at all levels of the development process Experience : 1Years

Organization : Rama Boards LLP / Rama Panels Pvt Ltd (Plywood Manufacture) Period From : Nov 2019 to Present

Current Designation : Sales Coordinator

Responsibility:

Sales Coordinator for the account sales team responsibilities includes ordering of the equipment and service while ensuring policies and procedures are met.

Maintaining DSR (Daily Sales Report) on regular basis & also follow-up with all Sales Executives

Maintaining the weekly, monthly local expenses and tour expenses & submitting to HR Department and Accounts Department

Helping Field Employees when they have any type of Technical or Data related issue.

Managing Back Office Operations that includes, Proficient Email communications, Purchase, Sending Quotations, entries and records, Processing Orders and Independently Draft and send/reply emails, etc

To attend to customer’s calls, check & send correspondences, send quotations, samples, Performa invoice follow-up for orders.

Works with sales teams to drive incremental revenue opportunities

Drives sales of repeat business, renewals, product support etc.

Maintain all customer data in ERP/CRM like contact details, orders received, customer communications etc.

Coordinate between clients and production as and when required for despatchers or sometimes service issues. Coordinate with different departments as when required Experience : 2Years 5months

Organization : NDS Pvt Ltd

Period From : May 2017 to Oct 2019

Current Designation : MIS Coordinator

Responsibility:

Coordinate with field team for daily operations such as attendance punching through GBM, AG1, AG2 and other small and large facilities.

Enabling field team to operate their roles under the set protocols and effective implementation of client provided application such as MHere, Mfield, JioTrack, and Intelligent Hub.

Coordinating with client (Jio) Planning team for manpower optimization on field under the SAP enables applications such as VLMS, SCRUM etc.

PPRJ (Personnel projection) codes data keeping for work orders closure for various operation such as TT01, TT02, NOC, War room Operations etc.

Maintain Tracker on daily basis for Manpower and co-ordinate with field team for their queries.

Act as a bridge between employee and various departments like O&M, Fiber, HR, Material, commercial, Accounts etc.

Coordination with CMP for New site mapping and collection of documents regarding sites.

Preparing all the monthly, weekly & daily reports and PPT regarding Signoff.

Maintain Report of Resign & Joining Employees

Analysis Monthly Attendance of Employees and co-ordinate with HR department. Maintain conveyance sheet of employees and co-ordinate with Accounts department. Compare SAP and Cluster Report and Analysis it

Strengths

Excellent soft skills.

Ability to visualize the nearer future problems and Pro-Activeness

Ability to create & manage the Change.

Ability to work under pressure.

Experience Summary:

Windows NT / 2000 / XP / 2003 System Administration

Maintain Attendance Sheet of different Centre which is present in PMKVY

Selecting, Implementing & Maintaining an ERP.

Qualification

Bachelor of Science (B.Sc) from Auto P.G. College Satna (54%). Affiliated to Avadhesh Pratap Singh V.V. Rewa in the year 2016

12th From Higher Secondary School Kotar (63%) Affiliated To M.P. Board Bhopal in The year 2012

10th From Higher Secondary School Kotar (68%) Affiliated To M.P. Board Bhopal in The year 2012

Diploma Computer Application form Aditya College Satna (70%) Affiliated To Makhanlal Chaturvedi University Bhopal in The year 2016

TEHNICAL SKILLS:

Hardware/ Software Knowing hardware (Assemble the computer, trouble shoot the problems.), Installation of various types of software and systems Net work O/ S Windows 2003, NT 4.0, Ensuring the proper implementation of IT security policies and procedures, Software licenses etc. Hardware and Networking Experience

1. Network Availability.

2. Risk & Disaster recovery Management.

3. Establishment & Maintenance of LAN & WAN

4. Good knowledge of PC hardware.

Personal:

Name : Prakash Narayan Sharma

Father’s Name : Raja Ram Sharma

Mailing Address : Vill. Farhad Post Kotar Dist. Satna Date of Birth : 07/04/1995

Languages : Hindi, English

Hobbies : Listening Music & Playing Cricket



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