Credit Controller Training Manager
Resume:
CV OF ZAMALINDA C. SHABANE
PERSONAL DETAILS
SURNAME
Shabane
FIRST NAMES
Zamalinda
POSTAL ADDRESS
** *********** ****, ***********,
Montclair, Durban, 4162
IDENTITY NUMBER
760-***-**** 089
DRIVERS LICINCE
CODE 10
EMAIL ADDRESS
***********@*****.***
*********.*******@*****.**.**
CONTACT NUMBER
SCHOOLING
HIGHEST GRADE PASSED
Grade 12
SCHOOL NAME
Isipingo High School
YEAR
1997
SUBJECTS
English
Afrikaans
Biology
History
Home Economics
FURTHER QUALIFICATIONS
QUALIFICATIONS
CERTIFICATE (Entry)
INSTITUTION
Maritime Institution
YEAR
1998
COURSE
Customs Clearing and Forwarding (Entry)
QUALIFICATIONS
CERTIFICATE (Entry)
INSTITUTION
Maritime Institution
YEAR
1998
COURSE
Customs Clearing and Forwarding (Entry)
QUALIFICATIONS
Computer Diploma
INSTITUTION
Estar Computer College
YEAR
1998
SUBJECTS
Introduction to computers
Ms word
Ms excel
Word perfect
Windows 95
Lotus 1-2-3
QUALIFICATIONS
Customs Clearing & Forwarding Diploma Certificate (Intermediate)
INSTITUTION
Maritime Institution
YEAR
1999
Course
International Trade, Transport & Shipping (Intermediate)
QUALIFICATIONS
Computer Certificate
INSTITUTION
Liverpool Computer University
YEAR
2000
COURSE
Access Intermediate, PowerPoint Intermediate and
Presentation Skills
QUALIFICATIONS
Pending
INSTITUTION
Maritime Computer College
YEAR
2013
COURSE
National Certificate in International Trade
QUALIFICATIONS
Be Safe Certificate & Shrinkage Certificate
INSTITUTION
Makro SA (Retail)
YEAR
2008
COURSE
Safety
QUALIFICATIONS
Human Resource Management
INSTITUTION
IQ Academy
YEAR
2018 - 2019
COURSE
-Workforce planning & Staffing
-Learning & Development
-Performance improvement &
Management
-Reward Management
CAREER DETAILS
NAME OF COMPANY
Makro SA Crown Mines (Johannesburg)
EMPLOYMENT DATES
07 April 2013 –To Date
JOB TITLE
Reception / Cheque Clearance Clerk
RESPONSIBILITIES & DUTIES
Capturing customers information using Computer, access cards updating, manage the SAP CRM, Makro data base for customers, cheque clearance using Moat Web H/O, answering of the telephone, taking messages, handout temporary cards, cards replacements, linking of cards to BP number RCS Credit card, blocking access card if customer give me instruction to do it, assisting the customer to fill the Makro card application form for the new Makro access card, housekeeping, giving a customer directions if he want to go to the certain department, deal with general customer queries & complaints, ensure gift vourches are handled efficiently according to policy and loading discount for pensioners.
NAME OF COMPANY
Makro SA Silver lakes (Pretoria)
EMPLOYMENT DATES
20 August 2007 – 04 April 2013
JOB TITLE
Back Returns Administration Clerk
REASON FOR/LEAVING
RESPONSIBILITIES & DUTIES
Capturing return to vendor (supplier) the
stock that is damaged, expired, good stock that is over supplied, using SAP ERP 6.0, faxing, photocopying, filing, housekeeping, answering of the telephone, taking messages, scanning, emailing, capturing empties, layer boards, broken bottles, filling documents, attending queries with the Sales Representatives and sorting damages with the merchandisers.
JOB TITLE
Assisting the End Controller Clerk
PERM/TEMP/CONTRACT POSITION
Relocated to Johannesburg
RESPONSIBILITIES & DUTIES
Reconciling proof of delivery & tax invoice for
large companies, assist the End Controller
checking the invoice if there is any queries, phoning companies asking them for their tax invoice to be faxed to us for their outstanding payment, faxing, photocopying, and answering of the telephone, taking messages, handling outgoing mail to the head office, print out the stock movement report, checking if the Admin Department did give in the work for the day
such as tax invoices & proof of delivery, checking if the tax invoices are corresponding with the proof of delivery, tick receive invoice against report and follow up on invoices not received.
RESPONSIBILITIES & DUTIES
Buffer Clerk (Assistant) : Taking care of the high risk stocks, such as mobile phones, memory sticks, cameras, recording them in the high risk book, checking the barcode in the computer using back office, housekeeping, pending /cancelled RGR, check
the article numbers or barcode, dates or quantity
for the stock, gate report checking the previously
stock.
NAME OF COMPANY
Makro SA Rossburgh (Durban)
EMPLOYMENT DATES
24/09/2002 – 19/08/2007
JOB TITLE
Customer Care (Receptionist) (Non-permanent staff)
REASON FOR LEAVING
Permanent position
RESPONSIBILITIES & DUTIES
Capturing customers information in the computer, updating customer’s information, cheque clearance, phoning bank for cheque clearance, phoning bank for credit card authorization, issue new RCS credit card,
answering of the telephone, taking messages, hand out temporary cards, attending queries, posting Makro cards, faxing, photocopying, filing, housekeeping, printing the duplicate cards, assist the customer to fill the Makro buying application form and handling out the voucher if the customer qualify to receive it.
NAME OF COMPANY
Makro SA (Rossburgh (Durban)
EMPLOYMENT DATES
24/09/2002 – 19/08/2007
JOB TITLE
Human Resource Assistant (Non-permanent staff)
REASON FOR LEAVING
Permanent position
RESPONSIBILITIES & DUTIES
Assisting the Human Resource Officer, assisting the Training Manager with a study materials for Makro staff, buying stationary for the Human Resource Department, faxing, filing of staff correspondence, photocopying, issuing Makro uniform, handling incoming & outgoing mails, capturing the medical aid statements, handling personnel administration documents, capturing the overtime hours, laminating Makro staff certificates, distributing personal pay slip to the different department, create new files, archive old files, sorting files alphabetical, housekeeping, answering of the telephone, taking messages, welcoming visitors in the Human Resource Department and attending queries with the employees and be in charge if the Human Resource Officer is on leave.
NAME OF COMPANY
Ilanga TMS (Total Main Power)
EMPLOYMENT DATES
15/03/2001 – 06/01/2002
JOB TITLE
Receptionist (Non-permanent staff)
REASON FOR LEAVING
Company closed down
RESPONSIBILITIES & DUTIES
Answering of telephone, faxing, filing staff
correspondence, photocopying, making I D cards assisting the Operation Manager, assisting the booking clerks, capturing driver’s hours, adding daily shift of the number of labourers that went out for the day such as fork lift drivers, crane drivers, crane drivers, hustler drivers, cargo controllers, cartage drivers and filling the Department of Labour forms.
NAME OF COMPANY
Privest Outsourcing
EMPLOYMENT DATES
01/10/1999 – 01/05/2000
JOB TITLE
Receptionist (Non-permanent staff)
REASON FOR LEAVING
Company closed down
PERM/TEMP/CONTRACT POSITION
Non-permanent staff
RESPONSIBILITIES & DUTIES
Answering of the telephone, faxing, filing,
photocopying, typing of letters, making I D cards,
reconciling time sheets & tax invoice for, large
companies, assist the Administration clerk and assist the Credit Controller.
NAME OF COMPANY
Privest Outsourcing
EMPLOYMENT DATES
21 December 1998 – 30 September 1999
JOB TITLE
Volunteer
REASON FOR LEAVING
End of contract
RESPONSIBILITIES & DUTIES
Faxing, photocopying, filing, obtaining outstanding
time sheets and tax invoices and assisting the Administration clerk and Credit Controller.
REFERENCES
NAME
Mr Karabo Mcilongo
ORGANISATION
Makro SA (Crown Mines) Johannesburg
POSITION HELD AT COMPANY
Department Mananger
CONTACT NUMBER
NAME
Mrs. Lorraine Morudi
ORGANISATION
Makro SA (Silverlakes) Pretoria
POSITION HELD AT COMPANY
Department Mananger
CONTACT NUMBER
NAME
Miss Brenda Usher
ORGANISATION
Makro SA (Rossburgh) Durban
POSITION HELD AT COMPANY
Department Supervisor
CONTACT NUMBER
NAME
Mr Samuel Mkhize
ORGANISATION
Makro SA (Rossburgh) Durban
POSITION HELD AT COMPANY
Human Resouces Officer
CONTACT NUMBER
NAME
Mr. Pompy Latiff
ORGANISATION
Ilanga TMS
POSITION HELD AT COMPANY
Operations Mananger
CONTACT NUMBER
NAME
Miss Gladys Gcoya
ORGANISATION
Privest Outsourcing
POSITION HELD AT COMPANY
Data Capture
CONTACT NUMBER
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