Unit Manager Second Class
Resume:
MAHBUBUR RAHMAN KHAN
Address: *,***-*-**** *** Road (4th Floor),Gandaria, Sutrapur, Dhaka-1204
Mobile No 1: 017**-******
Mobile No 2 : 016**-******
Mobile No 3 : 016**-******
E-mail : ************@*****.***, **********@*****.*** Career Objective:
Hard working and will be able to work under pressure, reliable, willing to meet Challenges, able to work independently as well as with the team, good listening & enthusiastic, High communication skill & positive mental attitude, very Optimistic. Career Summary:
1).Agent- (Alico) Metlife Insurance Company
2).Unit Manager-Metlife Insurance Company
3).Sales Executive-Flora Limited (ICT)
4).Manager-Furnitec Industry (Furniture & Interior) 5).Manager-Multiplan Limited (Real Estate)
6).Manager-Ashiyan Group (Land Provider)
7).Sr.Manager-Oriental Group-(Real Estate)
8).Head of Project-Fountech-(Flooring & Construction chemicals application Co) 9).GM- (Marketing & Sales) Dot 5 Pvt.Limited (interior, Exterior Architectural Firm) 10).GM- Business Development BFEW (Engineering, Procurement & Construction) Special Qualification:
Conduct Market Research, potential Clients & Employees, customer services, Conflict Handle with Client & Employees, & develop r apport with the Clients, objections, conflicts, problems, generating new market for the Company. Employment History:
Total Year of Experience : 28.6 Year(s)
1. General Manager (Business Development) ( March 1, 2021 - Continuing) Bangladesh Foundry & Engineering Works Limited (BFEW) Company Location : West Panthapath,Dhaka-1205
Department: Marketing & Sales
Duties/Responsibilities:
1).I am to be kept myself updated always with CRM
2).Oversee daily the Business of organization.
3).Ensure the development of tactical programs to pursue targeted goals and objectives. 4).Train Up the Marketing & Sales people to obtain the utmost Result. 5).Prepare regular reports to the Core Management. 6).Design strategy and set goals for growth.
7).Provide solutions to any conflicting issues.
8).Ensure employees work productively and develop professionally. 9).Direct the employee assessment process
7).Set policies and processes
8).Evaluate and improve operations and financial performance 9).Managing and retaining relationships with existing clients. 10).Having an in-depth knowledge of business products and value proposition 11).Identifying and mapping business strengths and customer needs. 2. General Manager ( May 15, 2018 - January 31, 2021) Dot 5 Pvt.Ltd.(Interior Exterior & Architectural Company) Company Location : Gulshan - 1
Department: Marketing & Sales
Duties/Responsibilities:
Responsibility is to oversee & Run the Company & Monitor the day-to-day activity with PR & development of Marketing & Sales. Promoting the company's existing brands and introducing new products to the market. Implementing new sales plans, Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals. Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing objectives. Researching and developing marketing opportunities and plans, identifying market trends, and suggesting system improvements to achieve the company's marketing goals. Gathering, and summarizing market data. Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
3. Head of Projects (Marketing & Sales) ( March 1, 2017 - May 1, 2018) Fountech (Epoxy,Polyurethane Flooring Solution)
Company Location : Niketon
Department: Marketing & Sales (Projects)
Duties/Responsibilities:
Monitor all projects of Company across whole of country. Intensify Sales & develop the relationship with the corporate customers,supervise all Sales & Application Team of Projects, Maintain CRM ( All Clients), Liaison with all department of company for improve the Sales.
4. Sr.Manager ( February 1, 2015 - February 7, 2017) Oriental Real Estate Limited
Company Location : Dhanmondi,Dhaka
Department: Recovery
Duties/Responsibilities:
Supervise, monitor & coordinate the credit recovery team as well as communicate others Departments including Legal,Accounts, Marketing, Construction etc.to Collect monthly installments nevertheless prepare Report toward the Upward Management,also negotiate with the Customers/Clients & issuing the Notice to the Customers as per Deed of Agreement & also frequently sent mail, telephone, or personal visits to solicit the clients for payments & deal with Banks/Leasing Companies for customers Loan settlement, prepare builders letter, check TPA, obtaining clearance from Law cell and get approval from the Management,Visit to Customers end when it is required.Moreover monitoring payment receiving from clients, prepare Allotment letter & Deed of Agreement within specific time frame, nevertheless issuing agreement cancellation notice to customer if it is required,Frequent meeting for previous clients. 5. Manager- Customer Care Department ( November 21, 2013 - January 15, 2015) ASHIYAN GROUP (Renowned Land Provider)
Company Location : Gulshan - 2,Dhaka
Department: Customer Care & Service
Duties/Responsibilities:
1). Helping to develop and implement a customer service policy for an entire organization. 2). Finding ways to measure customer satisfaction and improve services. 3). Managing a team of customer services staff.
4). Handling face-to-face inquiries of customer.
5).Delivering a comprehensive service to enquiring customers. 6).Possibly delegating certain customer enquiries to specific teams. 7).Managing a large number of incoming calls and emails. 8).Managing customers' accounts.
9).Keeping a record of customer interaction and details of actions taken. 10).Communicating with internal teams to discuss sales targets. 11).Generating sales leads, building sustainable relationships where necessary. 12).Reporting back on results.
6. Manager - Credit & Recovery Department ( February 3, 2010 - September 5, 2013) Multiplan Limited (Real Estate)
Company Location : Panthapath
Department: Recovery
Duties/Responsibilities:
Supervise, monitor & coordinate the credit recovery team as well as communicate others Departments including Legal,Accounts, Marketing, Construction etc.to Collect monthly installments nevertheless prepare Report toward the Upward Management,also negotiate with the Customers/Clients & issuing the Notice to the Customers as per Deed of Agreement & also frequently sent mail, telephone, or personal visits to solicit the clients for payments & deal with Banks/Leasing Companies for customers Loan settlement, prepare builders letter, check TPA, obtaining clearance from Law cell and get approval from the Management,Visit to Customers end when it is required.Moreover monitoring payment receiving from clients, prepare Allotment letter & Deed of Agreement within specific time frame, nevertheless issuing agreement cancellation notice to customer if it is required,Frequent meeting for previous clients. 7. Manager (Sales & Marketing) ( October 1, 2008 - January 5, 2010) Furnitec Industries Ltd (Furniture & interior)
Company Location : Gulshan
Department: Sales & Marketing
Duties/Responsibilities:
1). Expand new marketing segments for the company and increase the Sales Volume.
2). Studying competitors' products and services
3). Keep regular follow-up with all corporate Clients. 4). Keep regular follow-up with prospective and existing customer. & maintain customer records,
5). Achieve the monthly sales target.
6). Accelerate action plan to identify potential market /clients along with new sales opportunity.
7). Quote price, credit terms and other bid specifications 8). Prepare and participating Tender in favor of company 9). Enhance customer relationships includes developing corporate image. Generate new market
10).Liaison with Govt.,Semi-Govt. institutes for intensifying the Sales 8. Sales Executive ( January 1, 2006 - September 15, 2008) FLORA LIMITED
Company Location : Motijheel,Dhaka
Department: Sales & Marketing
Duties/Responsibilities:
Marketing and Selling of ICT products, such as PC, Server, Laptop, Printer, Scanner, Multi-media Projector, Digital Copier, Digital Camera, Tablet PC, Smart Phone and Fax
Identify new business opportunity for expanding our client portfolio
Visit existing as well as new clients on a regular basis
Make an in-depth market study, understand market situation, prospect, the competition offered by competing for brand and market trend
Overall relationship with the Product Team and Customers
Develop new market opportunity and maintain customer relationship
To visit the dealer's showroom and other outlets
Meet business target throughout the year
Any other duties as assigned by the management from time to time
Any other task assigned by the supervisor.
9. Unit Manager ( November 20, 1997 - November 15, 2005) MetlifeAlico (Life insurance)
Company Location : Motijheel
Department: Sales
Duties/Responsibilities:
1). Conduct Market Research to find out potential Clients. 2). Arrange training to the sales forces
3). Provide excellent customer services for all the sold products & develop rapport with the Clients. 5.).Ensuring achievement of Sales Target, Sales Forecast, Setting Sales, Target, Operating Sales Team, Formulating Sales Strategy,
6). Explain daily responsibilities to the Agents.
7). Review of activity and results weekly in a formalized face to face meeting. 8). Planning of next week's activity for acquiring result. 9). Planning of joint field work activities.
10). Listen to objections/conflicts/problems.
11). Encourage them to make their own decisions.
12). Pre-contract Training for ensuring basic introductory skill 13). Basic, Intermediate and Advanced training
14). Rectify accurate behavior to the Clients.
15). New product training /launches.
16). In agency 'Skill drill' sessions and 'role playing' 17). Recruit Agents & develop them to sales Life Insurance Policies & Liaison with other departments Comprising Accounts, Claims etc .
18). Maintain relationship with Clients regular basis. 19). Develop the Group Insurance Policies & nurture the Clients. 10. Agent ( December 29, 1991 - November 17, 1997) MetlifeAlico (Life insurance)
Company Location : Dhaka
Department: Sales & Marketing
Duties/Responsibilities:
1).Provide advice to clients and recommend insurance products. 2).Provide intermediary services between insurance companies and clients. 3).Provide good customer service to maintain and retain clients. 4).Expand customer base.
5).Sell life policies that payout on death.
6).Sell annuities that pay an income at retirement. 7).Analyze the client's current portfolios and make recommendations. 8).Assist clients during the claims process.
9).Maintain electronic and paper records.
10). Interview prospective clients to gather data about them. 11).Develop the relation with Clients & Management also. Academic Qualification:
Exam Title
Concentration /
Major
Institute Result Pas.Year Duration Achievement
Master of Business
Administration (MBA)
Marketing DIU
CGPA:3.93
out of 4
2011
From 2010
Spring to
2011 Spring
A+
3.93 out of 4
Master of Arts (MA)
Islamic History &
Culture
National
University
Second Class,
Marks :65%
2009 2008 Second Class
Bachelor of Law (LLB) LLB
National
University
Enrolled 202*-****-** -
Bachelor of Arts (BA) Arts
University of
Dhaka
198*-****-** Dhaka University
HSC Humanities
Govt.Titumir
College
Second Division,
Marks :55%
Second Division
Dhaka Board
SSC Humanities
Mohakhali model
High School
Second
Division, Marks
:48%
Second Division,
Dhaka Board
Training Summary:
Training Title Topic Institute Country Location Year Duration English Course English Saifur's Bangladesh Dhaka 2007 2
months
Professional Qualification:
Certification Institute Location From To
Basic School Certificate Flora Ltd. Dhaka July 15, 2007 July 30, 2007 Top Unit Manager ALICO Katmandu,Nepal
January 1,
1998
December 30,
1999
Leading Unit manager ALICO Dhaka
January 1,
1998
December 30,
1999
Quota Buster Alico Dhaka
January 3,
1997
December 30,
1998
Quota Buster Alico Dhaka
January 1,
1996
December 30,
1997
Super Activist Alico Dhaka
January 1,
1995
December 30,
1996
Super Activist Alico Dhaka
January 11,
1984
December 30,
1985
Career and Application Information:
Preferred Job Category : General Management/Admin, Marketing/Sales, Customer Support/Call Centre Looking For : Mid Level Job
Available For : Full Time
Present Salary : Tk. 60000
Expected Salary : Tk. 75000
Preferred District : Dhaka
Preferred Country :
Australia, Bahrain, Brunei, Canada, Germany, Japan, Switzerland, United Arab Emirates, United Kingdom, United States
Preferred Organization Types : Wholesale, Development Agency, Multinational Companies, Public Relation Companies, Embassies/Foreign Consulate, Buying House, Airline, Direct Selling/Marketing Service Company, Cement Industry Specialization:
Fields of Specialization
• Corporate Marketing
Language Proficiency:
Language Reading Writing Speaking
Bengoli High High High
English High High High
Personal Details :
Father's Name : Late.Abul Kashem Khan
Mother's Name : Late.Shajeda Khanam
Date of Birth : October 12, 1967
Gender : Male
Marital Status : Married
Nationality : Bangladeshis
National Id No. : 269**********
Religion : Islam
Permanent Address : 2,Din-O-Nath Sen Road,(4th.Floor),Gandaria,-1204, Sutrapur, Dhaka Current Location : Dhaka
(Mahbubur Rahman Khan)
Contact this candidate