Name : Alvin Batac
Contact No.: +971-**-***-****
Email address: *********@*****.***
Career Objective :
To obtain a position that will utilize my knowledge, skills and capabilities in a challenging position to contribute exceptional management to the benefit of a reputed company in the Middle East, allowing for personal growth as well as increase in responsibilities.
Work Experience
Name of Company : Al Tazaj KSA( Sept 23, 2019 Till Feb 28,2021)
Position : Restaurant Manager
Responsibilities :
Responsible for Monthly Reports
Responsible to train all team members.
Scheduling for Managers and Staff.
Responsible for day to day restaurant operations
Responsible for daily ordering.
Handling customer complaints.
To ensure giving 100% customer satisfaction to all guest.
Name of Company : Johnny Rockets (Aug.11 2016 Till Aug. 12 2018.)
Position : Restaurant Manager
Responsibilities :
Responsible for day to day restaurant operation
Responsible to manage profit and loss plan to required budget
Ensure all the staff is giving 100% costumer satisfaction
Monitoring stock of the branch and ordering needed stock as per projected sales.
Delegate key task to management to maximize their potential and identify potentials in staff members in order to be promoted.
Do marketing to increase the sales..
Name of Company : Al Farooj Fresh Company (Nov2012-March 2016)
Position : Restaurant Manager
Responsibilities :
Provides Leadership to enable restaurant team members to achieve exceptional costumer service.
Responsible for day to day restaurant operation.
Ensure that all food and products are consistently prepared and served according to the restaurant receipts,portioning cooking and serving standards.
Ensures maintenance of high level of costumer service and satisfaction.
Responsible for the training employees for the restaurant.delegates jobs and responsibilities to restaurant staff.also incharge of scheduling and payroll for all restaurant employees..
Name of Company : Al Farooj Fresh Company (Oct 2011-Nov 2012)
Position : Restaurant Supervisor
Responsibilities :
To ensure everything is on the place before will start the shift
Free shift meeting before will start the shift
Give properly train to all staff
To help the Management to achived the target
Name of Company : Burger King Dubai (May 2007-May 2010)
Position : Assistant Manager
Responsibilities :
Maximize product sales & grow market share to meet target set
Delegate key task to management to maximize their potential & identify potentials in staff members in order to be promoted
Train & lead staff while evaluating them on daily basis
Manage profit & loss plan to required budget
Monitoring stocks of the branch & ordering needed stocks as per projected Sales
Name of Company : Mc Donalds Saudi Arabia (June 2003 – Apr 2006)
Position : Assistant Manager
Responsibilities :
Maximize product sales & grow market share to meet target set
Delegate key task to management to maximize their potential & identify potentials in staff members in order to be promoted
Train & lead staff while evaluating them on daily basis
Manage profit & loss plan to required budget
Monitoring stocks of the branch & ordering needed stocks as per projected Sales
Name of Company : Mc Donalds Saudi Arabia (Apr 2001 – May 2003)
Position : Swing Manager
Responsibilities :
Controlling the food cost and paper cost of the restaurant
Giving good training to all the staff
Handling the shift without the supervision of the Store Manager
Name of Company : Mc Donalds Saudi Arabia (Nov 1998 – Mar 2001)
Position : Crew
Responsibilities :
Giving 100% customer satisfaction to the customer
Helping the Management Team achieve the monthly sales target
Name of Company : Resorts World Manila Pasay city Phil.
(June1997-Dec 1997)
Position : waiter
Responsibilities :
To ensure all utensils are always clean
Preparing all condiments on daily basis
Courses & Trainings Attended
Management Development Program - Mc Donalds
Crew Chief Development Program - Mc Donalds
Basic Shift Management Program - Mc Donalds
Assistant Management Courses - Mc Donalds
Basic Management Training Course - Burger King
Service Expert Course - Burger King
Academic Background/Skills
Graduated Computer Engineering – Integrated Computer School Foundation in 1997
Proficiency in different software applications such as Microsoft Excel & Microsoft Word. Fluent in English & Basic in Arabia..
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