**** * *** **** ** APT ***

SUNRISE FL *****

954-***-****

adm114@r.postjobfree.com

JANE E LABARBERA

SKILLS

EXPERIENCED CUSTOMER SERVICE REP WITH 14+ YEARS OF EXPERIENCE, INCLUDING MAXIMIZING CLIENT RETENTION, EXCEEDING QUOTAS, BUILDING RELATIONSHIPS WITH CUSTOMERS AND SERVICE STRATEGY.

EXPERIENCE

KOHL`S DEPARTMENT STORE, CORAL SPRINGS- SEASONAL

10/19 - 01/20

● CASHIER, JEWELRY DEPARTMENT AND RETURNS

● HELPED STOCK MERCHANDISE AND HELPED CUSTOMERS AS NEEDED TELEPERFORMANCE, N LAUDERDALE -CUSTOMER SERVICE

10/18 - 2/19

● PERFORMED INBOUND CALLS TO CUSTOMERS

● UTILIZED PRODUCT KNOWLEDGE TO ASSIST CUSTOMERS WITH SELECTIONS ARRIVA MEDICAL, CORAL SPRINGS -CUSTOMER SERVICE

11/11 - 11/18

● PERFORMED INBOUND AND OUTBOUND SALES CALLS TO CUSTOMERS

● UTILIZED PRODUCT KNOWLEDGE TO ASSIST CUSTOMERS WITH SELECTIONS

● HANDLED FINANCIAL ASSISTANCE FORMS FOR CUSTOMERS GLOBAL RESPONSE, MARGATE -CUSTOMER SERVICE

03/04 - 03/09

● PERFORMED INBOUND AND OUTBOUND SALES CALLS TO CUSTOMERS

● OPENED AND MAINTAINED NEW AND EXISTING ACCOUNTS

● SCHEDULED APPOINTMENTS FOR MEDICARE ACCOUNT HOLDERS EDUCATION

SANFORD-BROWN INSTITUTE, FT LAUDERDALE-MEDICAL BILLING & CODING 09/09 - 09/11 MEDICAL BILLING & CODING DEGREE

RESULTS ORIENTED AND SKILLED PROFESSIONAL WITH OUTSTANDING INTERPERSONAL AND COMMUNICATION SKILLS, ABILITY TO MULTI-TASK, PRIORITIZED, MEET DEADLINES, WORK INDEPENDENTLY, AND CAPABLE OF HANDLING MULTIPLE PROJECTS CONCURRENTLY KNOWLEDGE OF MEDICINE, ICD-9, CPT, HCPCS, OSHA, FRAUD & ABUSE AND INSURANCE PROCEDURES

CPR -BLS FOR HEALTHCARE PROVIDERS [CPR & AED] CERTIFIED MICROSOFT OFFICE CERTIFICATION: MS WORD AND EXCEL, TYPE 40 WPM, CEU-H1N1, ADHD, HIV, BASIC-E/M CODING

AWARDS

RECOGNIZED FOR MULTIPLE PERFECT ATTENDANCE AWARDS IN EACH COMPANY EXCEEDED REQUIRED STATS IN EACH COMPANY

EMPLOYEE OF THE MONTH/ SAFECARD SERVICES

Aenean ac interdum nisi.