**** ********* ** *.*.

Desiree Black Albuquerque, NM 87120

505-***-****

adm0wh@r.postjobfree.com

A versatile and skilled individual with strong leadership qualities and excellent

hands-on experience in developing and improving morale.

Striving to continually learn, while developing excellent customer and vendor

relations to raise overall quality and standards.

EXPERIENCE SKILLS

Sprouts Farmers Market, Albuquerque NM — ASM Computer skills, i.e. word,

nonperishable excel, ect.

01/2015 - 05/2021 Customer service expert

● Supervision of all non perishable departments

Strong leader

● Control labor

● Implement processes and procedures

● Address issues with team members

● Perform all duties to ensure customer needs are met

● Scheduling

● Inventory control

● Cashier

● Ordering

● Team member reviews and evaluations

● Training managers on all programs use by company

● Merchandising

● Stocking and rotation of stock

● Building displays

● Keeping track of sales

● Complete responsibility of the store

● All tasks delegated from regional and store directors

● Workday

● Ultipro

● ICims

American Maid, Albuquerque — personal assistant

7/2013 - 12/2015

● Inspect apartment and houses that company cleans

● Input all invoices into quick books

● Clean apartments and houses

● Inventory control

● Scheduling appointment

● Misc. tasks that owner assigned

Sitel, Albuquerque NM — retention for Direct TV

2/2013 - 6/2013

● Take incoming calls from Direct TV customers and talk them into

keeping their premium services.

Bricks Steakhouse, Safford AZ— Lead waitress/ bartender

11/2006 - 10/2012

● Cashier

● Serve customers

● Prep side dishes for cooks

● Open restaurant and bar

● Cleaning

EDUCATION

American Schools, Lansing IL — High school diploma

8/1997 - 5/1999

General studies

Central New Mexico Community College, Albuquerque NM

— Associates Degree- Applied Science

10/2012 - 5/2013

General studies specializing in health

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