Projects Manager Executive Secretary

Confidential

NAJWA S IBRAHIM

**** ******** ****** ****

Unit # 538

Antioch, TN 37013

(615) 818 – 5267

**********@*****.***

EDUCATION Associate Degree in Information Technology

Jerusalem Community College, Amman, Jordan

EXPERIENCE

2020 - Present

Machine Operator

Pitney Bowes, La Vergne, TN

Operate mail sorting machines in accordance with work instructions to produce quality product made within established specifications.

Ensure proper zip codes are programmed for each product produced.

Be responsible for the timely processing of all department activity including productivity and accuracy.

Work closely with the Warehouse Supervisor to control costs and perform supply inventory.

Train and coach new department employees.

Perform final quality assurance on different mail bins and containers prior to shipping.

2005 - 2007

Linguist

Dyna Core International, Al-Sailiyah U.S. Army Base, Doha, Qatar

Read various documents and translate them from Arabic Language to English.

Editing translated versions of sensitive documents as needed.

Being sensitive to the culture of the original languages and the target languages during the translation process.

Management of time to complete assigned tasks in a timely manner.

Understanding different cultures in the translation process.

Working with people from different cultural backgrounds and industries.

2002- 2005

Executive Secretary

Qatar Cyber Consultants, Doha, Qatar

Answer phones and direct the calls to the correct employees.

Greet visitors and direct them to the appropriate place.

Manage multiple or complex calendars for meetings, travel and personal commitments.

Make travel arrangements for in-office professionals and a special visitors.

Sit in on meetings to take meeting minutes.

Create memos, reports and agendas as needed,

Negotiate with suppliers and vendors to gather quotes, order supplies and maintain office inventory.

Prepare financial statements, invoices, letters and statements.

1996 - 2001

Customer Support Technician

Jordan Telecommunication Company, Amman, Jordan

Perform hardware and software installations, configurations, and updates as needed.

Resolve computer issues for staff via phone, in person or remotely.

Create and maintain tips and tricks solutions for online database and web site.

Work with a team of CSRs and other departments to find appropriate solutions for company servers and network.

Resolve technical issues in a timely manner using available resources.

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