Michael Roe
Dedicated Manager and effective leader who excels at using company’s
Core Values to maximize Sales and Profitability.
EXPERIENCE
Dollar Tree, Chandler, AZ. —Store Manager
June 2020 - August 2020
Responsible for the complete day-to-day operation of the business. Provided top notch Customer Service to maximize store sales and profitability while maintaining Dollar Tree’s Core Values. Purple Heart Desert Thrift, Mesa, AZ. —Store Manager/Train March 2020 - April 2020
United Parcel Service, Mesa, AZ. — Seasonal Delivery Asst. NOVEMBER 2019 - JANUARY 2020 NOVEMBER 2020 - JANUARY 2021 Systematically organized packages within the UPS truck. Expedite the delivery of packages from the UPS truck to the customer using the Delivery Information Acquisition Device (DIAD). Maintained a professional UPS image while o ering excellent Customer Service and compliance with all company, state and federal regulations. Toka Sticks Chevron, Mesa, AZ. — Store Manager
JULY 2015 - APRIL 2019
Oversaw and directed the daily operations of the business. Motivated team members to provide outstanding Customer Service in an extremely clean and friendly environment. Tracked store financial results while controlling expenses.
Ensured compliance with all company, state and federal regulations. Ernie’s Truck Stop Chevron, Moses Lake, WA.— General Manager JULY 2010 - APRIL 2014
Responsible for the complete day-to-day operation of the business. Provided top notch Customer Service to maximize store sales and profitability while maintaining Ernie’s Core Values.
EDUCATION
Washington State University, Pullman, WA. — Bachelor of Arts : Business and Economics
Member of Theta XI Fraternity. Big Brother at Delta Gamma Sorority. ACCOMPLISHMENTS
-Increased (LY vs TY) Gross Profit at Toka Sticks Chevron for 44 consecutive months after being hired.
-Increased Ernie’s Truck Stop Chevron P&L bottom line by 75% after first 24 months on the job.
-Successfully started, owned and operated European Tan, for 10 years, while Increasing Profit and Customer Count in each.
134 S. Bermuda Cir.
Mesa, AZ. 85206
adm0fe@r.postjobfree.com
SKILLS
Managing High Volume
Businesses 10-20 million in
annual Sales
Customer Service
Profit and Loss Statements
Expense Control
Shrink Control
Microsoft Excel and Word
POS and Safe systems
Security and Camera Systems
Freight Processing /
Merchandising
Planograms and Schematics
Training / Recruiting / Hiring
Cash handling and Deposits
Inventories
Vendor and Inspection
relations
CERTIFICATIONS
Dept. of Environmental
Quality (DEQ) Level A
Managers ServSafe Cert.
Valid thru October 2023